East Side hotel guide. Sonesta Hotel hotel in East Side, New York

"The staff was wonderful! In my last night, I dropped something precious down the drain by accident and they sent out an engineer right away to retrieve it (this was at three in the morning, mind you). Truly excellent service, I could not have asked for better."

"Staff was very nice and felt safe during my stay"

"We would definitely stay here again. Great location. Staff was professional, especially Rosa, at the front desk. As we had a late flight the next day we were also able to make a say use reservation to stay here until 6pm. No hassle at all and we were able to stay in our original room!"

"Everything was perfect "

"Courteous and friendly staff, clean room, easy check in and great location!!"

"The room was super clean and the staff were very nice "

"We arrived 5 hours before check in, ready to leave our bags and come back, but the staff offered us early check in, and even upgraded our room just because (im assuming after they saw we were a young couple)! Staff was lovely, you get the space you pay for, small but it works! Coffee in the mornings is a bonus. Super conveniently located to grand central. Will definitely consider coming back. "

"The staff was great and the rooms were clean!"

"Loved our stay! "