Hotel Hilton Hotels di Piedmont Timur

"Everything was great"

"Customer service was not a priority. The front desk staff were not professional when greeting guests. After traveling internationally and making the long road trip you would expect a warm reception however, our questions and requests seemed like an inconvenience. The lady at the front desk stayed seated on her stool with an attitude like she was doing us a favor by simply doing her job. The man working the desk was rather rude and showed zero compassion or concern. Hospitality training needs to...