Search Hotels Near Eastview Mall, Rochester

"I arrived at 430 to be told my room wasn’t ready. I had to wait an hour for my room. I have an 11 month old baby and if my family wasn’t there I would’ve been left to wait in the lobby. When asked how they could compensate I was told there was nothing they could do for me. My room was 2.5 hours late. They didn’t even apologize."

"Good!"

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "

"Good "

"We’re up in Rochester quite a bit visiting our son, who is in school there. This is a super easy, doesn't break the bank hotel. It’s clean, safe, and comfortable and the staff takes pride in every facet of the hotel. It’s super close to everything! We’ve stayed here several times now and the experience is consistent. "

"did not have breakfast "

"Breakfast was mid. There was garbage on counter in bathroom. The television selection of channels was slim. And just to watch Netflix I had to hotspot the tv. The couch was disgustingly stained and smelt like pee."

"Yes breakfast was wonderful! Temperature of hot tub was great "

"We loved staying here. Jim was very helpful, the bed was comfortable, and we were close to family. I would suggest the owner store personal items (personal toiletries, kitchen items, mail, ... in a owner's closet). The kitchen drawers need cleaned out and organized. Since we get a house so we can cook, measuring equipment would be helpful. Overall, I could not ask for a better place! We will definitely plan to stay there again. It is so comfortable both inside & outside and just what ee needed - it is so peaceful!!! You will enjoy your stay if you stay here! Thanks Jim!! "