Hotel dekat Kebun Raya El Charco del Ingenio

"Such friendly and helpful staff. When they saw me come back with coffee, the next day there was a coffee maker, filters and coffee in our room, no extra charge. When they saw me come back with bottled water, the next day there was a five gallon jug of water with a simple hand pump in our room, no extra charge. Our stay included our choice of free breakfast or free lunch. This is NOT a luxury hotel or a resort. It is a small, local, very authentically Mexican hotel. It is right in the...

"Pros: close to Centro, spacious, kitchen well equipped, A/C in bedroom area (that mostly cooled living room too), big balcony with view, pet friendly. Hostess was very responsive & helpful. Cons (not really cons, just things to CONsider): no check-in desk (it says hotel but it’s more like an Airbnb), 1/2 to 3 flights of stairs so if you have heavy luggage that might be an issue. Handrails only on 1 side of stairs."

"I want to start by thanking Laura, who was wonderful and stayed up late to check me in after my flight arrived in the middle of the night. Unfortunately, the rest of my experience was highly disappointing. The next morning, there was a complete lack of staff in the breakfast area. After waiting for a full hour, I finally had to message Laura via WhatsApp just to find out if anyone was available to provide breakfast. The worst part, however, occurred after I checked out. I was inundated with a...

"Breakfast was nice and cosy. Great staff"

"The apartment was super nice and the location was excellent "

"Hermosa propiedad, practica, bien ubicada, limpia y lo mejor d todo…súper servicio! La recomiendo al 100%"

"Amazing property and the location close to main area, Sofia was an amazing host and very helpful."

"Food service and ambience are wonderful. This was our third visit. Would love it if they added some lounge chairs so we could enjoy the courtyards and rooftop even more."

"La propiedad esta preciosa, y esta ubicada en un lugar increible. El personal tiene un area de oportunidad grande ya que para lo que estas pagando no te ayudan a resolver, pasaron un par de inconvenientes y nunca pudieron resolver, de hecho ni caso nos hicieron, realmente lamnetable porque las instalaciones, diseño, ubicacion, limpieza de la propiedad es impresionante."

"Excelente servicio de todo el personal, instalaciones impecables y gran experiencia en restaurantes, café y rooftop"

"El hotel es precioso! Es perfecto para descansar y desconectarte. Nos encantó la comodidad del cuarto, amenidades y el poder descansar. El desayuno es riquísimo y te encuentras en el centro de san Miguel, es perfecto para salir y caminar por donde quieras. El staff está siempre al pendiente de ti, amables y con toda la disposición de ayudarte. Sin duda siempre que volvamos a san Miguel queremos regresar ahí. Nos hicieron sentir en casa, no siempre encuentras lugares así de especiales. Y...

"Todo era muy buena. Buen restaurante y buen servicio en total."

"Convenient location and everyone was friendly and helpful. Had a comfortable relaxing stay in SMA."

"The staff is so kind and the hotel is beautiful!perfect location"

"Great location, staff and amenities. Would definitely come back"