English Riviera hotel guide. Classic British Hotels hotel in English Riviera, Devon

"Fabulous beach front hotel. Good parking. Friendly and efficient staff. Room 23 on second floor at end of corridor (cosy but not big enough for more than 2 fit adults). I would recommend going through South Sands hotel to get the room you want. Breakfast was great and food at the hotel second to none (didn’t pay the optional 12.5 % service charge). Housekeeping provided a mattress topper the second day as the mattress was a bit too firm for us. Also gave us decaffeinated coffee and tea for the room. Good bar. Great outside seating overlooking the beach. Dog friendly. Can highly recommend. "

"I always enjoy my stays at The Grand, and have visited annually for 16 years. The pool is fantastic and the ambience lovely. Great bar in wonderful setting with views of the bay, and reasonable prices for drinks. Breakfast is good and tasty, but I have never liked the marmalade, far too sweet and sickly, and I wish they could provide sourdough in this day and age. Rooms are clean and comfortable but found hot during my recent stay, and you cannot turn off the heated towel rail in the bathroom. The main thing which lets the hotel down is the reception staff. It is the same year after year. You can be overcharged, if not on the ball, and even though I sent an email explaining about my two bookings and who would be in each room (and received an affirmative response), there was utter confusion on arrival and departure, and we witnessed other guests experiering similar issues. They were blaming the new system, but it has been the same story at reception for years. If only they would get an efficient reception manager to sort them out, I could then give five stars."

"I knew I'd made the right choice of hotel from the moment I arrived. The receptionist was welcoming and friendly, the public rooms were gorgeous and tastefully decorated. Everything looked immaculate and gave a great first impression. I dined in the restaurant one evening and the meal was one of the best I've had in a while. The waiting staff are perfect - attentive but not over-bearing. The spa facilities were wonderful. Overall, a fabulous stay and I'd definitely book again."

"Room was fine for the price. Clean and friendly staff. Pet friendly for 10 pound a night can't complain about the place atall. "

"Really disappointed. Regularly visit Paignton and usually stay in the Travelodge. Thought that staying at the relatively new Ibis Styles would be an upgrade.... How wrong could I be. Check in was really good. The member of staff that checked us in was friendly and genuine. From that point it all went downhill. The design of the shower room doesn't work. It has a channel drain across the shower that doesn't collect the water. It has a half width shower partition that doesn't reach the floor. The water that splashes off of your body, hits the screen and runs down beyond the channel and floods the bathroom floor. To prevent this you have to put down a towel which ends up completely soaked. We noticed that after having a shower, the drain smelt of urine for 2 hours afterwards. This happened on all three days. The second morning breakfast was farcical. We arrived about 8.50am and hit problems from the start. There were no mugs available for the coffee and we had to wait. Then no plates for toast, pastries etc for about 20 minutes then these items started running out. It then got worse. Food items were running out and not getting replenished quickly. A lady was told the eggs would be 3-4 minutes, so I dished up the rest of my cooked items and made a start. They finally arrived over 10+15 minutes later. I had finished. No plates were available for about 15 on the pastries/fruit station. Value for money (Inc parking) was far worse than the Travelodge. Quality was worse."

"Plenty of free parking spaces.. Friendly staff . We arrived too early to check in but were given directions through the wonderful grounds down to the beach and the code to the gates out. From there it's a short walk to the town shops. On check in we were able to book dinner. The menu was good and the food well cooked. The room was clean and spacious. Breakfast was included and was a buffet with plenty of choice, hot and well cooked. One small thing, the hotel doesn't take cash which it would have been nice to know earlier as we had already withdrawn cash for shopping and had budgeted the meal in. We will stay there again if we return to Teignmouth though."

"The hotel was dated and looked tired from the outside and inside. The images online were very misleading and didn't look like the room that was promised. The room itself was very small but the bedsheets and towels were clean. The bathroom was in desperate need of being regrouted and cracked tiles needed to the replaced. The net curtains were dirty with cigarette holes in the them and there was a layer of dust on the valance. Even though the 'quite' times were meant to start at 10pm, we could still the music from the bar area long after this and we were on the 3rd floor. I've stayed in cheaper hotels that were a better standard than this...."

"Very nice hotel"

"Five stars really aren’t enough for this fantastic hotel! Great staff, great facilities and in a great location. This hotel really does have it all but at the end of the day, it is the staff that make your stay so enjoyable! Thank you Hampton by Hilton😁"