Search Hotels Near Ensemble Studio Theatre, Los Angeles

"The pictures I saw on Expedia were deceiving. The hotel decor was very outdated. Old carpet, wall paper peeling, popcorn ceiling. I needed new towels since they were not offered daily, I saw housekeeping I asked for one she gave me one that was still wet and possibly from another guests room. I went to the front desk and they gave me a few, one had small red blood looking stains. The mattress was very hard and bed had cheap polyester sheets. Parking was difficult l, I had to park in the back lot which my key card didn’t work half of the time. There was always a really long line at the front desk and only 1 person working. Staff seemed overwhelmed and wasn’t very friendly. I will not stay here again nor would I recommend this place. "

"For an overnight stay, it satisfied our needs. Clearly a vintage property as the carpeted staircase leading up to the lobby could have received better care and maintenance. The AC in room 101 worked fine for us. For the money, it was all right."

"The Bungalow suite had everything we needed and provided a cozy place to stay while we were in LA. That being said, we had lukewarm showers throughout our stay and there was hair in the shower from the previous guests. Overall, the place could use a deep clean with some elbow grease and some maintenance in the bathroom. With a little more love, this place could be great."

"I decided not to stay at the hotel because the room was in very bad condition, the photographs are modified and do not correspond to the terrible conditions of the room"

"Parking: tight (but similar for the area). Condition: property is old. Room is fairly old somewhat worn condition. Bathroom shower poor--the shower head was not functioning properly. I would expect better from even a small motel. Small things like: no tissues, no hand soap. Service: poor. I waited long time for front desk person to arrive at front desk, and she was not nice. I won't stay there again unless I was desperate for a simple bed AND it was a fraction of the price. "

"Overall okay experience "

"Great experience here. Staff is nice. Breakfast is good. Location is great. "

"It wasn’t a pleasant experience checking and stating. For one, the receptionist doesn’t seem like he wants to be a receptionist, an old guy who is a bit grumpy and lacks patience "

"I've stayed at this hotel last year and had a very polite male receptionist through the digital lobby check in. Wonderful experience and no issues with service, room or stay overall. This time I checked in with a different receptionist, female agent and very passive aggressive. Fake smiling the entire time and rushing me with the check in and responded "you are all done" when I mentioned to correct an error in my address. Then when I returned to the same agent to address an issue with the pass code not working and locking me out of my room, she seemed irritated and printed a hotel key card to use. I suggested key cards for ease of entry and she did the passive aggressive eye roll and fake smile again. It was nauseating. Stop that, you are not a child. You are being paid for providing service so act like an adult and provide professional service. Kindness and professionalism aren't hard to to do. All in all, despite the cute hotel room, I will reconsider this place because service was terrible. I hope they really clean up their act and hire mature adult agents for future hotel guests going forward."