Hotel Premier Inn di Esher

"The hotel was clean, affordable, and practical, meeting our primary needs. It offered convenient access to the airport via multiple bus lines, an airport shuttle, and a short taxi ride. There are a few areas to improve. The self-service check-in screens in the lobby were not functional and created friction on arrival. A staffed reception would provide a more welcoming first impression. The hallway leading to the rooms would benefit from refurbishment, and the food quality did not meet...

"Great location"

"Good value for price but difficult access. Room not big, just enough to fit beds. No fridge and no cleaning service"

" The premier plus room we had was very basic - the room was small, no drawers for clothing, no safe, no phone, our room was not cleaned when requested during our four night stay. The breakfast items were very basic and items were not replenished on a timely basis. We are very disappointed. Definitely NOT staying here again and NOT recommended. "

"Room was nicely appointed and ready at checkin."

"The perfect location to the Kings Cross & St. Pancras station. Lots to see and do. Multiple dining options.."