First of all, there is no room available when I arrived. There is no reservation of mine, and there is no any room vacant. Somehow, the staff of the hotel offered one dormitory room (but my own, and it was nice of them) just for one night, offered for free. However the room is shabby, no elevator and there is no towel prepared, i wiped myself with my small hand towel, brought my heavy suitcase to the top floor.
I luckily could make a reservation for other two nights with the help of the hotel staff, so I appreciate him and this hotel in this point, but it was time and energy consuming and missed part of my work at the film festival.
I don't know if this is a hotel issue or Expedia issue, but i will not use Expedia because of this happened.