Hotel dekat Falling Waters Trail

"The hotel was poorly staffed. The breakfast was not fully stocked and all hot options were cold. The person working in the kitchen complained to us that staff was not showing up to work, and she didnt have enough help. Our room was ok, but it was not that clean. Bathroom floor was not cleaned and there was dirt on on the moldings. The bed was ok. We will look for another hotel near Lansing next time."

"Relative new construction with a great staff."

"The breakfast was wonderful and kept stocked and clean. Front office staff was welcoming and kind. There was a snafu with our reservation and they were helpful and apologetic. The room itself left a lot to be desired. There was leftover food under the pull outcouch, the corners of the room were dirty and had pieces of the drywall on the floor. The chair was stained with something orange and flipping the cushion didn't make much of a difference. Overall, breakfast and the staff (front desk and...

"The breakfast wasn't that great"

"There was nothing we didn’t like friendly staff nice place"

"The room was not clean just surface wiped down. Room service never came in to empty trash or replenish towels. They do serve a continental breakfast."

"Room was clean. Pool was closed and elevator was out of order. Check in and out was quick and easy"

"Clean room nice pool and hot tub"

"We are"

"Breakfast was decent "

"Very friendly staff, clean rooms, nice and quiet area. Definitely recommend fo anyone wanting to stay in jackson"

"This hotel was so horrible we couldn’t even stay there. The dirtiness, smells, broken furniture were so overwhelming we left after speaking with staff. I wouldn’t ever book there again. "