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"Hotel is lovely. We stayed in a suite with a balcony and it was beautiful. Staff were very friendly and helpful. Breakfast was delicious! Very central for Parma and right next to the train station."

"New hotel in Piacenza has excellent staff and clean/well appointed rooms. I few things that I noticed that have room for improvement. To enter the hotel requires a flight of stairs - which is cumbersome with luggage. I'm certain that a smoother entry could have been included in the major renovation that they completed to turn a civil building into a hotel. Also, the breakfast while welcome is poorly staffed. One person to check people in, clean up, stock food, and generally keep things in order. When I arrived multiple items were absent from the buffet and the poor girl running it seemed as if she was on the verge of tears. There needs to be another person to clear tables and deliver food. Lastly, and I guess I am an outlier here - but I find it dangerous to have the name of the hotel, the room number, and the code on a slip of paper. If the paper is misplace, or even just viewed by another person, they have full access to your room. I took a photo and destroyed the paper but it feels like a very peculiar way to keep guests safe. I would still recommend the property. It's easy to find, has free parking and the staff was lovely. "

"Great location. Deluxe room very large and comfortable. Great bedside and room lighting. Dressing room and closet and chair separate. Large bathroom well-designed. Lots of windows. Bathrobe and slippers. Nice towels. Friendly front desk and breakfast staff."

"The hotel was beautiful the rooms were amazing and the breakfast was great "

"Near train station and walkable to city which suited our plans perfectly. Staff were super nice and friendly"

"Big room with a comfortable bed. Kettle but no tea or coffee bags. Clean and new feeling. Great location. Breakfast was ok."

"Actually this was just a one night stay on my way to my final destination and was a nice stay. Clean room and a decently large nice shower, happened to be the nicest bath room area of my entire trip so just wanted to point that out. break was great too. "

"Everything are good "

"Ok "