Hotel Highgate di Fleming Key

"The room was clean but you could tell some things needed some general maintenance. Lightbulbs burned out, cracks in sink and countertops. The staff wasn’t very helpful navigating the layout of the resort so I just wondered until I figured it out on my own. Pools were pretty small for the size of the resort and there was no beach/ocean access due to seaweed. It was farther away than most of the activity areas on the island than I expected also."

"My family and I had an amazing experience! The staff was courteous helpful and professional! Everyone was super polite. The property was clean! Every available accomodation was afforded to us and we thank you"

"At the check-in I was informed that there was "no free parking in Key West". I was charged an additional $50.00 per day for parking. When I entered the room, I found out that there were only two sets of towels for me and my two family members so I had to request an additional set. Upon check-out I had to pay more again because the attendant told me that I had to pay a "resort fee"! This was quite a disappointment. Had I known about these hidden fees, I would have stayed somewhere else."

"Thank you!"