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Rivoli Boutique Hotel

4.0 star property
Hotel with a full-service spa, steps from Basilica of Santa Maria Novella

Choose dates to view prices

Photo gallery for Rivoli Boutique Hotel

Exterior
Property video
Relax by the pool with a refreshing drink and a view of the serene surroundings.
Garden
Deluxe Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
The current price is Rp2.378.031
Rp2.881.474 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Romantic Double Room

Romantic Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Romantic Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Room

Premium Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Quadruple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Comfort Double Room Single Use

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 16 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Quadruple Room, 1 Bedroom

Highlights

Soundproofed
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Premium Suite

Premium Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room

8.8 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Prestige Room

Prestige Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Prestige Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Triple Room, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Triple Room, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 3 Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Triple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Prestige Room

Relax in a spacious room with a large bed, two bedside tables, a desk, and a mirror.

Prestige Room

  • Sleeps 2

View all photos for Premium Triple Room

Relax in this stylish room with a double bed, two bedside tables, and a cozy seating area.

Premium Triple Room

  • Sleeps 3

View all photos for Family Room

Classic hotel room with a double bed, bedside table, and desk, offering a view of lush greenery.

Family Room

  • Sleeps 4

View all photos for Comfort Room

Relax in comfort with a large bed, nightstand, and dresser, plus a convenient desk and TV.

Comfort Room

  • Sleeps 2

View all photos for Deluxe Triple Room

Relax in this stylish room with a large bed, sofa, and balcony offering a view of the surrounding buildings.

Deluxe Triple Room

  • Sleeps 3

View all photos for Suite

Relax in this stylish room with a neatly made bed, flat-screen TV, and comfortable armchairs.

Suite

  • Sleeps 2

View all photos for Single Room

Relax in a stylish room with a comfortable bed, flat-screen TV, and a convenient nightstand.

Single Room

  • Sleeps 1

View all photos for Premium Room

Relax in comfort with a large bed, bedside table, and bookshelf.

Premium Room

  • Sleeps 2

View all photos for Romantic Double Room

Relax in a spacious room with a large bed, comfortable seating area, and modern amenities.

Romantic Double Room

  • Sleeps 2

View all photos for Triple Balcony Room

Relax in comfort with a large bed, sofa, and armchairs in this stylish room.

Triple Balcony Room

  • Sleeps 3

View all photos for Deluxe Family Room

Relax in comfort with a large bed, a desk for work, and a window with a view.

Deluxe Family Room

  • Sleeps 5

View all photos for Balcony Room

Relax in a spacious room with a large bed, nightstand, and balcony offering a view.

Balcony Room

  • Sleeps 2

View all photos for Deluxe Double/Twin Room

Relax in this stylish room with a large bed, sofa, and balcony offering a view of the surrounding buildings.

Deluxe Double/Twin Room

  • Sleeps 2

View all photos for Comfort Double Room for Single Use

Relax in a spacious room with a large bed, desk, and comfortable seating area.

Comfort Double Room for Single Use

  • Sleeps 1

View all photos for Comfort Triple Room

Relax in this stylish room with a large bed, sofa, and armchair, plus a desk for work and a large window with curtains.

Comfort Triple Room

  • Sleeps 3

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  • Free WiFi
  • Air conditioning
  • Parking available
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9.6 out of 10, Exceptional, 1,004 reviews
The price is Rp2.313.502
Rp2.810.733 total
includes taxes & fees
12 Aug - 13 Aug
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About the area

Map
Via Della Scala 33, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 3 min walk - 0.3 km
  • Basilica of Santa Maria Novella - 5 min walk - 0.4 km
  • Ponte Vecchio - 11 min walk - 1.0 km
  • Piazza del Duomo - 11 min walk - 1.0 km
  • Uffizi Gallery - 14 min walk - 1.2 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 3 min walk
  • Florence Santa Maria Novella Station - 4 min walk
  • Peretola Airport (FLR) - 10 min drive

Restaurants

  • ‪Vyta - ‬4 min walk
  • ‪Deanna SRL - ‬2 min walk
  • ‪Trattoria Dall' Oste - ‬3 min walk
  • ‪Osteria dei Centopoveri - ‬2 min walk
  • ‪Joshua Tree Pub - ‬1 min walk

About this property

Rivoli Boutique Hotel

Upscale hotel near Piazza di Santa Maria Novella
Located close to Basilica of Santa Maria Novella and Piazza del Duomo, Rivoli Boutique Hotel provides a terrace, a coffee shop/cafe and a garden. Indulge in a massage at Aqua & Wellness, the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Tour/ticket information, concierge services and a front desk safe
  • A 24-hour front desk, a porter/bellboy and free newspapers
  • Guest reviews give top marks for the helpful staff and location
Room features
All 87 rooms offer comforts such as pillow menus and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, showers and bidets
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, childcare services and electric kettles

Languages

English, French, German, Italian, Spanish

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Rp5.593.624 total
includes taxes & fees
27 Aug - 28 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 30
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night
  • Hosted evening meal: EUR 30

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A13UWDJ95T

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 15 April
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Rivoli Boutique Hotel Florence
Best Western Hotel Rivoli Florence
Rivoli Boutique Florence
Best Western Rivoli Florence
Hotel Rivoli Florence
Rivoli Boutique
Rivoli Florence
Rivoli Boutique Hotel Hotel
Rivoli Boutique Hotel Florence
Rivoli Boutique Hotel Hotel Florence

Frequently asked questions

Does Rivoli Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Rivoli Boutique Hotel?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Rivoli Boutique Hotel on 24 Aug 2025 start from Rp2.378.031, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rivoli Boutique Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Rivoli Boutique Hotel?

Valet parking is available for EUR 30 per night.

What time is check-in at Rivoli Boutique Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Rivoli Boutique Hotel?

Checkout is at noon. Late check-out is available for a fee.

Where is Rivoli Boutique Hotel located?

Located in Historic Centre of Florence, this spa hotel is steps away from Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Ponte Vecchio and Piazza del Duomo are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop and Florence Santa Maria Novella Station are within a 5-minute walk.

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Rivoli Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Jul 2025

10/10 Excellent

Blair

Liked: Cleanliness, amenities, property conditions & facilities
Great Locatioon and a very comfortable hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Marie-Hélène

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 6 nights in Jul 2025

10/10 Excellent

Josefine

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, polite, helpful, service minded staff.
Stayed 2 nights in Jun 2025

8/10 Good

John Dean

Liked: Cleanliness, amenities, property conditions & facilities
cleanliness and convenience to metro station
Stayed 1 night in Jun 2025

10/10 Excellent

Jungmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really comfortable to stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is ideally placed to visit most places in Florence, and it is handy for the T2 tram link to the airport. We used the hotel restaurant the first night and were pleasantly surprised by the food, staff and ambience. A short walk away you can find the cocktail bar where the Negroni was invented
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was very helpful. Comfortable rooms. Great breakfast and amenities. Close to train station and walkable location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a delight in every way!
Stayed 5 nights in Feb 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming Boutique Hotel with a friendly staff. Five minute walk from the train station. Ten minute walk to the city center. Close to everything but n a quiet area. Loved this hotel.
Stayed 2 nights in Apr 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Florence Hotel

We were unable to stay at the hotel. They made arrangements for us to stay in the sister hotel. We were disappointed but understood.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so Clean and new and the staff was super profesional and nice, the breakfast was incredible, everything really around two minutes, the train station 2 min and wow !! The Hotel made me feel safe and welcome !!! Thank you Rivoli Hotel !!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't say the pool/spa was bad, just overstated from a quality perspective. Staff was very friendly, helpful, and a pleasure.
Stayed 1 night in Feb 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities

Mostly great

Front desk staff was great, breakfast was great. Beds were not very comfortable but we were able to request slightly softer pillows to replace the flat, hard ones we had on our beds when we arrived. Note that if your room faces the street, there is noise at night. The courtyard was nice but there is no pool- just a jacuzzi. We wrongly assumed from pictures that it was a pool. Location is good for walking around the city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Amber

Liked: Property conditions & facilities
Very beautiful nice to stay at
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Liked: Property conditions & facilities
A superb boutique.hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Joshua

Liked: Cleanliness
Disliked: Staff & service
The hotel had major construction work being done and was annoyingly loud. I asked the receptionist when construction would stop and she said soon. Also, she said it wouldn’t start before 9 am…it started around 8.

2/10 Terrible

Alessandra

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay did not meet the standards I expected — especially from a hotel that presents itself as a four-star property. From the start, there had several serious issues: • The first room had a door that did not close properly and did not include the separated beds we had requested in advance. • We were then moved to a smoking room, despite my clear request for a non-smoking room. • Finally, we were placed in an isolated room outside the propriety, near the pool, which involved multiple stairs and is clearly not appropriate for guests with arthritis. I accepted it only because I was exhausted after a long trip from Venice and needed rest. Most frustratingly, while using my personal hair dryer — something I’ve done without issue in five other hotels over the past month — I received a call from reception accusing me of smoking and demanding I stop drying my hair. I was embarrassed and confused by this inappropriate accusation. The staff later said the fire alarm was triggered by the dryer, but no apology or solution was offered — only a transfer to another room so I could finish drying my hair, after I complained. Additionally, the late room was simply not up to four-star standards, either in layout or amenities, which only added to the overall disappointment. I am checking out tomorrow and would appreciate it if someone from the management team could follow up with me directly to confirm that these concerns have been acknowledged
Stayed 3 nights in Jul 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were great. The property was clean, convenient, and we enjoyed the variety of breakfast options as well as the pool! Would definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, very well positioned!
Stayed 1 night in Nov 2024

10/10 Excellent

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel conveniently locate to both Santa Maria Novella train station and historic center. Within walking distance
Stayed 1 night in Oct 2024

8/10 Good

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pretty gardens. Staff helpful, especially at breakfast. Great location. Quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, quaint property, great breakfast.
Stayed 3 nights in Aug 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
The property's location was great for walking to the Florence attractions. The staff was great. The property lives up to its boutique representation. A great alternative to a standard hotel stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

MANSI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Great Location!
Stayed 1 night in Apr 2024