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"We had a pleasant stay, the location is perfect, overall the experience was made truly enjoyable by the staff and the building close to everything! "

"We got upgraded to there other hotel in the same area and it was amazing"

"The staff were always polite and helpful. The hotel was in a good location for train and tram."

"Our air conditioner didn't work, so I wouldn't recommend this place for summer. We opened the window but that just lets in mosquitoes. That said, this is a great value place to stay in Florence that's central, with very friendly staff, clean beds and rooms. Sound-proof windows, too. It didn't block out the screaming teenagers, but that's not the hotel's fault. Just rowdy kids. We'd stay again, for sure. "

"Beautiful property. Kind, helpful staff."

"Yes "

"Amazing place! Close to the train station and within walking distance to all the landmarks. We came to the hotel a few hours before check in and the amazing staff stored our luggage and let us sit and enjoy coffee on their patio outside. Would definitely recommend."

"Not impressed. Traveling from the US and was exhausted and got no sleep at this hotel as the walls were paper thin. Had to call the front desk 5 times in the middle of the night to get help getting the people next door to shut their blaring tv off so I could sleep and was brushed off and dealt with rudeness. I do not recommend if you like sleeping. "

"The property had a beautiful rooftop area with breathtaking views of the Duomo. The restauarant also has beautiful views of the light duomo at night. Hotel is located near everything. "