Hotel dekat Fontenelle Forest Nature Center

"From the kiosk to the no person on property to the toilet seat that was super loose to the shower knob that didn't work correctly to the phone call for cking on a tumbler that we called about not long after we left. They never returned the call. Its a dump. I wont stay there again."

"I had an Expedia reservation for $63, the clerk jerk promptly increased it to $68 by hand.I asked for the manager or owner, not available. Rude obnoxious and disgusting. For $5 they lost about 15 additional stays, which I warned him would be the result of stealing the additional $5. Owner had prior times been a gentleman but I will pay more other places for an honest front desk. Black mold by air conditioner. Very dangerous to weak lungs."

"Clean, safe place"

"I had a very good stay! The staff is Amazing!"

"FOUND DEAD BED BUG IN BED! Staff did not care (could give us other room due to lack of availability, but did not offer blankets (I had to ask) or offer any solution other than “We didn’t see that”. I have picture proof. No refund offered"

"The staff went way above the norm to accommodate all of our needs. Super friendly, well spoken. We are coming back there for sure"

"The rooms were very clean. Was a great stay. Definitely recommended!"

"Okay hotel; needs renovations; but clean."

"Clean room, great air conditioning, comfortable beds, good water pressure in the shower."

"Room was clean, bed was comfortable and the breakfast was ok. Chocolate milk was the highlight!"

"Very friendly and attentive!"

"I loved staying here!! It is RIGHT NEXT to the police station of Council Bluffs and walking distance to 3 convenient stores, a Hy-Vee and 2 exits away from Henry Doorly Zoo and Lauritzen Gardens. Clean, quiet and nice staff"

"Big rooms! Great for families but not great if you want to sleep and have a quiet, normal stay. It’s just so loud. Kids running like crazy in the room above us. Doors constantly slamming in the halls and kids scream. We called with a noise complaint early in the morning and nothing changed. The breakfast is also lacking. Only eggs and sausage one morning. No waffles no oatmeal no biscuits and gravy on Saturdays. Pool was gross."

"Front desk lady was awesome. Wished we could have used hot tub longer"

"The room was spacious. However, upon entering the bedroom, a wall light was found with broken lights. Immediately reported to front desk. Later, discovered drains in sinks were slow in draining; again, reported to front desk. Rugs in elevators were old and worn. During the morning of departure, could not find a cart to help transport heavy luggage from room to vehicle. Had to take multiple trips to vehicle with luggage. None of the supposedly four carts were observed at the entrance or on the...

"Cameron was incredibly sweet throughout the entire check-in process and made us feel very welcome. The rooms were clean and well maintained. The customer service was exceptional from everyone we interacted with, from the front desk staff to housekeeping. The entire team went above and beyond and truly made our stay enjoyable. My only suggestion would be to extend the breakfast hours, but otherwise everything was wonderful."

"The staff were all friendly and helpful, the breakfast was well stocked and the location was convenient to drive to the Omaha attractions."

"The property was clean and rooms were clean. The manager seemed nice. The pool was closed the first night which was a very big disappointment since that was the main reason we picked this hotel (and the waffle maker). The next 2 nights the chlorine level was so high we couldn't stand to be in the water more than about 15-20 minutes because it burned our eyes so bad. The breakfast was okay, all processed food. The eggs, sausage, and ham were frozen patties that had been warmed. The first...

"The hotel was super clean and the staff was friendly and helpful."