Standard Room, 1 King Bed, Private Pool, Garden View (Plunge Pool - Adults Only) | Bathroom | Separate bathtub and shower, free toiletries, hair dryer, towels
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Reviews of The Escape at Nonsuch Bay - All-Inclusive - Adults Only

4 out of 5
The Escape at Nonsuch Bay - All-Inclusive - Adults Only
Hughes Point, Freetown

Reviews

9.4

Exceptional

Rating 10 - Excellent. 317 out of 431 reviews" "
Rating 8 - Good. 74 out of 431 reviews" "
Rating 6 - Okay. 29 out of 431 reviews" "
Rating 4 - Poor. 5 out of 431 reviews" "
Rating 2 - Terrible. 6 out of 431 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Christy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The water went when we had to go to a cruise so I could not bathe in time. But it’s known that Antigua has water issues, so no worries. But beautiful place and people. Would definitely stay again
Stayed 2 nights in Apr 2024
Response from Dianna T - Customer Care on 3 May 2024
Hello Christy,Thank you for sharing your review with us!I want to extend my apologies for the disruption you experienced during your recent stay with us at The Escape. We appreciate your feedback and can't wait to have the pleasure of hosting you again :)Dianna T

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great. The staff was excellent.
Stayed 6 nights in Apr 2024
Response from Dianna T - Customer Care on 2 May 2024
Thank you so much for your review, Joseph! :)We are delighted to learn that you had a great experience here with us. Kind Regards,Dianna T

10/10 Excellent

Sajida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent staff. The food was great and the room was amazing. It is a bit far out and cab rides are expensive, but the resort is great. I caught a cold and was in bed for 2 days and the front desk called my room to check on me until i felt better. The live music was great and they encourage guests to sing along and get up and dance.
Stayed 7 nights in Apr 2024
Response from Dianna T - Customer Care on 2 May 2024
Hello Sajida,Thank you for taking the time to share your experience with us.We are thrilled to hear that you had a wonderful time here in paradise with us at The Escape.Your feedback is much appreciated. :)We hope to see you again soon!Best Regards,

10/10 Excellent

Robert B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tranquility and the peacefulness the vibes off the chart
Stayed 3 nights in Apr 2024
Response from Dianna T - Customer Care on 1 May 2024
Hello Robert B,We appreciate your feedback!We hope to welcome you back again soon.

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
9 out 10
Stayed 2 nights in Apr 2024
Response from Dianna T - Customer Care on 27 Apr 2024
Hello Keith,We appreciate you for choosing Escape Antigua as your vacation destination and thank you for your ratings.Best Regards,Dianna T

10/10 Excellent

Shacora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so amazing! Breath taking views and so quiet. The location was a little isolated, but that was what my partner and I preferred. A nice getaway, tucked away from noise and any disturbance. We did the champagne tour which was AMAZING! Caught the best sunset I’ve seen in a while. They provide fruit, champagne, and rum punch. Only thing I wish was there was a restroom on the boat and less birds. Other than that the experience was so amazing. Definitely will come again.
Stayed 2 nights in Apr 2024
Response from Dianna T - Customer Care on 27 Apr 2024
Hello Shacora,Thank you for taking the time to share your experience with us. It was a pleasure hosting you and we look forward to welcoming you back soon.Regards,

10/10 Excellent

Coralys, NYC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! I loved the place and the employees were very friendly. They helped schedule adventures, you’re a boat ride away from a beautiful serene beach called green island. Everything was lovely!
Stayed 2 nights in Apr 2024
Response from Customer Care on 17 Apr 2024
Hello Coralys,Thank you for taking the time to share your experience of your recent stay at The Escape with us. We are delighted to know that you enjoyed every bit of your escape experience here in paradise with us.Your feedback is greatly appreciated and we hope to have the opportunity to welcome you back soon! Warm & Sunny Regards,Dianna T.

10/10 Excellent

Shakida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful & when they say escape - they mean it. It’s a great getaway from the world & its quiet. The staff were also really wonderful & hospitable. They made everything easy like booking excursions and even on property bookings.
Stayed 4 nights in Mar 2024
Response from Customer Care on 15 Apr 2024
Hello Shakida,Thank you for taking the time to share your experience of your recent stay at The Escape with us. We appreciate your feedback and hope that should you decide to return to Antigua in the future, we will have the pleasure of hosting you again.Regards,Dianna T

10/10 Excellent

Maher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort, we enjoyed our 11 day stay, the only downside about this resort is the beach not that great.
Stayed 10 nights in Mar 2024
Response from Customer Care on 15 Apr 2024
Hello Maher,We are thrilled that you took the time to share your experience with us of your recent stay at The Escape! Once again, thank you so much for choosing Escape Antigua as your birthday destination in paradise. We hope to have the pleasure of welcoming you back soon!Best Regards,Dianna T.

10/10 Excellent

Jennifer

Our stay here was amazing! The entire staff was incredible. It’s a wonderful experience if you’re looking to get away to relax.
Stayed 5 nights in Apr 2024
Response from Dianna Customer Care on 12 Apr 2024
We truly appreciate you for taking the time to share your review with us, Jennifer. We hope to have the opportunity to host you again in the future!Regards,Dianna

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the staff was very friendly and accommodating. Pool was not cleaned during our stay and turned green on the day of our departure. There were no tissues in the room. Just an empty tissue holder. The property has a very could odor, probably because of the surrounding mangrove. There is also a major problem with birds at breakfast and lunch. There is also a mosquito/sandfly problem that takes away from enjoying the dock,
Stayed 6 nights in Apr 2024
Response from Customer Relations on 11 Apr 2024
Hello Wayne,Thank you for taking the time to share your review with us. We are sorry to hear that your stay with us was not perfect, but we are happy to know that you still enjoyed some aspects of it. Your feedback is extremely valuable to us, as it helps us to identify areas that we can improve on. We hope to have the opportunity to host you again in the future and provide you with a better experience.Thank you once again.Dianna T

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property good people an food is good excellent love it
Stayed 4 nights in Mar 2024
Response from Customer Care on 10 Apr 2024
Hello Jean,Thank you so much for sharing your experience with us. Your feedback is greatly appreciated, looking forward to the pleasure of welcoming you again soon!Best Regards,Dianna T.

10/10 Excellent

Patrick Conrad, Southfield

Stayed 6 nights in Mar 2024
Response from Customer Care on 8 Apr 2024
Hello Patrick,We truly appreciate for taking the time to share your ratings. Thank you so much for choosing Escape Antigua as your vacation destination.Best Regards,Dianna

4/10 Poor

Alberto Alonso

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was okay the property did have limited food options, and the beachfront was unimpressive. Limited staffing impacted overall service. The biggest issue was our room door being left wide opened after a day trip outside the resort. My fiancé and I thought that all our stuff had been stolen. Luckily nothing was missing but that is any traveler’s worst nightmare. I am “assuming” that the housekeeping staff just forgot to close the door but either way that is unacceptable. Thousands of dollars of items could have been stolen. The property doesn’t have security cameras so it would have been a disaster trying report all that and get compensation. We were given a complementary couples massage as compensation. Overall wouldn’t return though.
Stayed 3 nights in Apr 2024
Response from Laurie - Customer Care on 7 Apr 2024
Thank you for your review Alberto. I want to extend my sincerest apologies for the inconveniences you encountered during your recent stay with us at The Escape. Your feedback is invaluable to us, and we deeply regret falling short of your expectations.We apologize for the limited food options and the impact of staffing shortages on our service. Your concerns have been duly noted, and we are actively working to address them.Regarding the incident with your room door being left open, we understand the distress this must have caused. We have reinforced our housekeeping protocols to prevent such occurrences in the future. We are truly grateful that none of your belongings were missing, but we fully acknowledge that the situation could have had much more serious consequences.Your feedback has been shared with our management team, and we are committed to making the necessary improvements to enhance the overall guest experience.Once again, please accept our heartfelt apologies for the shortcomings you experienced. We value your patronage and hope to have the opportunity to welcome you back in the future.Laurie Customer Care

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was very relaxing and enjoyable beaches
Stayed 3 nights in Mar 2024
Response from Customer Care on 5 Apr 2024
Hello Ricky,Thank you for taking the time to share your escape experience with us! Your positive feedback is greatly appreciated.Kind Regards,Dianna T.

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff who made our honeymoon very special. The staff is very accommodating and friendly. The rooms are wonderful!
Stayed 2 nights in Mar 2024
Response from Laurie - Customer Care on 7 Apr 2024
Thank you for your wonderful review Danielle!We are extremely grateful for the opportunity to look after you and are humbled you enjoyed your honeymoon here with us.Our friendly and helpful staff would be more than happy to host you both again!LaurieCustomer Care

10/10 Excellent

William Diarmuid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing place to unwind and get service from the staff second to none.
Stayed 10 nights in Jan 2024
Response from Customer Care on 28 Mar 2024
Hello William,Thank you for taking the time to share your escape experience with us! Your positive feedback is greatly appreciated.Kind regards,Dianna T.

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean hotel with amazing food.
Stayed 6 nights in Mar 2024
Response from Customer Care on 28 Mar 2024
Hello Kendra,Thank you so much for sharing your experience with us. We greatly appreciate your feedback and look forward to the pleasure of seeing you again soon!Best Regards,Dianna T.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Care on 15 Apr 2024
Hello Justin,Thanks for choosing The Escape Antigua for your vacation and rating your experience!Regards,Dianna T

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff and great food. An excellant resort for you and your loved ones. I am bringing back unforgettable memories. Thank you very kindly.
Stayed 7 nights in Mar 2024
Response from Customer Care on 26 Mar 2024
Hello Michel,Thank you so much for rating your Escape experience with us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Best Regards,Dianna T.

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Mar 2024
Response from Customer Care on 26 Mar 2024
Hello Alexander,We appreciate your ratings and hope to have the pleasure of welcoming you back in the future.Best Regards,Dianna T.

10/10 Excellent

Tameka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Customer Care on 21 Mar 2024
Hello Tameka,We truly appreciate your ratings. Once again, thank you so much for choosing Escape Antigua as your vacation destination.Best Regards,Dianna T

8/10 Good

Christopher

Stayed 7 nights in Mar 2024
Response from Customer Care on 5 Apr 2024
Hello Christopher,Thank you for taking the time to share and rate your experience with us.Kind regards,Dianna T

8/10 Good

Darcy A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing just needed other food options
Stayed 4 nights in Feb 2024
Response from Customer Care on 4 Mar 2024
Hello Darcy,Thank you for taking the time to share your review with us. We appreciate your feedback, as this will assist us in perfecting our service and product.Looking forward to welcoming you back in the future! :)Best Regards,Dianna T

10/10 Excellent

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. Staff was very friendly. Our room was great it had a beautiful view. The changed the restaurant menu every day which was great because they only have one restaurant and the food was very good. My only complaint is the quality of alcohol is nonexistent. I wish they would have had a top shelf option you could buy if you wanted better alcohol. But with that being said the drinks they made were good with what they were working with. Rum punch is great. The bar closes around 10:00. I feel like it should be open at least until midnight. Great place to stay if you are wanting some quiet time with a loved one.
Stayed 5 nights in Feb 2024
Response from Customer Care on 29 Feb 2024
Hello Mike,Thank you so much for sharing your experience with us. We greatly appreciate your feedback and look forward to the pleasure of seeing you again soon!Best Regards,Dianna T

10/10 Excellent

Renee

Stayed 3 nights in Feb 2024
Response from Customer Care on 21 Mar 2024
Hello Renee,We appreciate you for taking the time to share your ratings on your most recent stay with us. Should you ever decide to visit Antigua once again, It would be a great pleasure to host you.Best Regards,Dianna T

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful. Food was fantastic and not your usual all inclusive so no buffet, all food served from a daily menu and there was plenty of choice. Staff friendly and those in reception happy to help with anything. Rooms were fantastic, clean and spacious. Plunge pool beautiful. Honestly couldn’t ask for more. The Escape is such a beautiful place and we would definitely visit again!
Stayed 10 nights in Feb 2024
Response from Customer Care on 28 Feb 2024
Hello Carol,Thank you for taking the time to share your experience of your recent stay at The Escape with us. We appreciate your feedback and hope that if you decide to return to Antigua in the future, we will have the pleasure of hosting you again.Best RegardsDianna T

8/10 Good

Andrew

Travelled with partner
Liked: Amenities, property conditions & facilities
This was a very nice place that was very quiet and gave us the relaxing vacation we wanted. The only drawback is the portions they have for your included meals. They were prepared well but I definitely left each meal wanting a bit more.
Stayed 4 nights in Feb 2024
Response from Customer Care on 25 Feb 2024
Hello Andrew,Thank you so much for sharing your experience with us. We greatly appreciate your feedback and look forward to the pleasure of seeing you again soon!Best Regards,Dianna T

10/10 Excellent

Matthew Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a peaceful location. Easy to get to a beach or any activities around the island. The food was excellent. Definitely a place to go back to.
Stayed 3 nights in Feb 2024
Response from Dianna T - Customer Care on 25 Feb 2024
Hello Matthew Roberts,Thank you for the amazing review of your recent stay at The Escape. We hope to welcome you back soon for another peaceful vacation.Best Regards,

10/10 Excellent

KENDALL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Escape at Nonsuch Bay was the perfect resort to stay at for my husband and I’s honeymoon! The food was delicious (and you get the opportunity to eat multiple times throughout the day), the drinks were refreshing, the plunge pool was great for when we wanted to relax by ourselves, and the staff were absolutely amazing! Everyone was incredibly warm and welcoming. This resort is also a more secluded and smaller adult only resort, so you really get the opportunity to meet other folks who are staying there and make some new friends. 10/10 recommend!
Stayed 7 nights in Feb 2024
Response from Dianna T - Customer Care on 25 Feb 2024
Hello Kendall,Thank you for taking the time to share this wonderful review of your recent stay at The Escape. We greatly appreciate your kind words and hope to have another opportunity to welcome you back soon! :)Regards,

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to Thank the entire staff for making my birthday a happy one. You were all great.
Stayed 4 nights in Feb 2024
Response from Dianna T - Customer Care on 22 Feb 2024
Hello Candice,Thank you for taking the time to share your escape experience with us.We are delighted to learn our team went above and beyond to surpass all your expectations to ensure you had an unforgettable birthday celebration.Thank you for choosing The Escape at Nonsuch Bay Antigua; we hope to see you again soon.Best Regards,

10/10 Excellent

Ralph

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Dianna - Customer Care on 20 Feb 2024
Hello Ralph,We appreciate you for taking the time to share your ratings on your most recent stay with us at The Escape. Should you ever decide to visit Antigua once again, It would be a great pleasure to host you.Regards,

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Dianna T - Customer Care on 22 Feb 2024
Hello Jeffrey,We truly appreciate your ratings. Thank you for choosing Escape Antigua as your vacation destination.Regards,

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Dianna T - Customer Care on 14 Feb 2024
Hello Meghan,We truly appreciate your ratings on your most recent stay with us at The Escape.Thank you once again for choosing Escape Antigua as your honeymoon destination in paradise.Best Regards,

10/10 Excellent

Katia Augusma, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff amazing courteous very attentive to your nerds. The room with private infinity pool with sunset view on the water. Shuttle takes you to the nearby Beach. It's a quiet and relaxing place. Perfect to unwind!
Stayed 5 nights in Feb 2024
Response from Dianna - Customer Care on 10 Feb 2024
Hello Katia,Thank you so much for sharing your experience with us. We greatly appreciate your feedback and look forward to the pleasure of seeing you again soon!Kind regards,

8/10 Good

Shaniqua

Stayed 3 nights in Feb 2024
Response from Customer Care on 21 Mar 2024
Hello Shaniqua,We truly appreciate your ratings on your most recent stay with us at The Escape.Regards,Dianna T.

10/10 Excellent

Diana

Stayed 2 nights in Feb 2024
Response from Dianna - Customer Care on 5 Feb 2024
Hello Diana,Thank you once again for choosing Antigua as your vacation destination. We greatly appreciate your ratings on your Escape experience.We hope to have the opportunity to welcome you again soon!Best Regards

10/10 Excellent

Kimberlee J

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating, friendly. Lots to do or not, whichever you prefer. The food was plentiful and delicious. It was an overall relaxing, nice experience.
Stayed 7 nights in Jan 2024
Response from Dianna - Customer Care on 4 Feb 2024
Hello Kimberlee J,Thank you for taking the time to share your escape experience with us! Your positive feedback is greatly appreciated.We hope to see you again soon! :)Kind regards,

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. This is not the place if you’re looking for entertainment, pampering, or high-end alcohol. If you’re ok with chilling in the nice rooms, it’s a great retreat.
Stayed 7 nights in Jan 2024
Response from Customer Care on 2 Feb 2024
Hello John,Thank you for taking the time to share your escape experience with us!We are grateful for your positive feedback.We hope to see you again soon.Best Regards,Dianna

10/10 Excellent

Ante

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent our honeymoon here and enjoyed every last second of our stay. The resort is exceptional. It is secluded, quiet, picturesque, romantic, and the views cannot receive justice from photos, you really have to see it for yourself in person. The resort has the most remarkable sunsets with the bay and the sky being illuminated with breathtaking colours and hues. I watched plenty of vloggers and videos on the resort when I was researching this booking, and again, everything surpassed my expectations. The balcony had the bathtub, plunge pool, daybed and it was just perfect. We had an abundance of privacy, the room was spotless, the entire property was beautifully maintained. The open air restaurant and bar by the pool were so refreshing and well kept. The cocktails were refreshing, the food was delicious. We were served multi course services for lunch and dinner. Make sure you try the soups, they were all fantastic. The beach bar was so cool, they had a swing set looking over a beautiful beach and resort with awesome paninis and snacks being served alongside the cocktails and other refreshments. When we sat at the pool or on the beach the staff would come round and take orders and deliver it right to our chair. We were absolutely pampered. Every extra we booked was worth every penny, especially the offshore island picnic. Highly recommend. Bow with all those things being said, the best part of the resort is definitely the staff. Always positive, smiling, and happy.
Stayed 11 nights in Jan 2024
Response from Dianna T-Customer Care on 29 Jan 2024
Hello Ante,Thank you for taking the time to share this amazing review of your recent stay at The Escape. We greatly appreciate your kind words and hope to have another great opportunity to welcome you back for many more unforgettable moments.Kind Regards,

10/10 Excellent

neela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was everything I hoped for and more. It was quiet, relaxing and the staff were friendly and welcoming. Escape is my new favorite resort because of how secluded it was. Perfect place for honeymooners to just relax, and enjoy. Highly recommend their offshore picnic and champagne on the cruise. That was the highlight of our trip. The rooms were amazing and clean. Loved the view from our room.
Stayed 4 nights in Jan 2024
Response from Customer Care on 2 Feb 2024
Hello Neela,Thanks for the great review of your stay at The Escape! We're thrilled you enjoyed your time with us and we'll pass on your feedback to our team. We look forward to welcoming you back soon.Kind RegardsDianna

10/10 Excellent

willa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Dianna Customer Care on 30 Jan 2024
Hello Willa,We truly appreciate you for taking the time to rate your stay at The Escape. Thank you once again for choosing Antigua as your vacation destination, we look forward to welcoming you again soon! :)

10/10 Excellent

Jason, New Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Escape Nonsuch were absolutely delightful, they all deserve a raise for the EXCELLENT CUSTOMER SERVICE, PARTICULARLY VORN JOHNSON “The Bush Man” His Natural Walk was very educational and SAFE” GOD BLESS ALL THE STAFF!!!! GIVE THEM ALL RAISE PLEASE AND THANK YOU. MY HONEYMOON WAS AMAZING, MY WIFE AND I THANK YOU For The EXPERIENCE. WE WILL BE BACK 🙏🙌🙏
Stayed 5 nights in Jan 2024
Response from Customer Care on 27 Jan 2024
Thank you Jason for taking the time to share your experience with us at The Escape!We are delighted to hear that you had an amazing time and enjoyed your stay with us. Your recommendations and commendations are greatly appreciated, we will share your feedback with the entire team. Thank you once again for choosing The Escape. We look forward to welcoming you back for many more great experiences! #TheEscapeYouDeservedKind regards,Dianna

10/10 Excellent

Kevin

Stayed 10 nights in Jan 2024
Response from Dianna Customer Care on 30 Jan 2024
Hello Kevin,We truly appreciate your ratings on your most recent stay with us at The Escape.Thank you once again for choosing Antigua as your vacation destination.Best Regards,

8/10 Good

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 3 nights in Jan 2024
Response from Dianna T - Customer Care on 13 Feb 2024
Hello Chelsea,Thank you for taking the time to rate your stay with us! We appreciate your feedback and look forward to welcoming you back soon. Best Regards

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
REVIEW DRAFTS 3 Star Review , 3304 For anyone looking for pure a schedule, I would definitely recommend. The resort is peaceful and quiet- not much goes on as far as big parties or events. The staff here are amazing. Everyone says hello and has a smile on their face when helping guests. The hotel grounds are clean and well kept. Special thanks to Carl, Andre,Leston, Kadeem makes the best frozen daiquiris!, Maxine, Kiandra and Kya at the front desk! For my personal experience here, I give the resort a 3-3.5 out of 5 stars for the following reasons: ROOM: The bed is certainly comfortable, however, the different modes on the AC were not working so it was freezing unless we kept the room door open. The television only worked for 1 night and was not resolved. The plunge pool is a great touch but it is too cold to relax in. On the website, it states that there is a mini-bar but we did not experience that. Room service would have been nice as well. There is no shower curtain. There is no consistent hot water for the soaking tub. In this particular room, there is no real privacy being that the gardeners are visible and within a few feet from the plunge pool RESORT LOBBY: Being that this is an “outside” lobby area, it can get very warm. There are ceiling fans but nothing that will be comfortable enough as air conditioning. FOOD: In my opinion, food was average, hit or miss plus not much variety- the food is repetitive.
Response from Laurie Customer Care on 30 Jan 2024
Thank you for choosing for sharing candid feedback after your recent stay at The Escape. We are delighted that you found the resort peaceful, with amazing staff and well kept premises. It seems that we missed a few opportunities to "get things right" for you and we are honestly disheartened. Please accept our apologies for the shortcomings. Hopefully, you will allow us the opportunity to make things right by visiting again.

10/10 Excellent

Steven Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Dianna T - Customer Care on 24 Jan 2024
Hello Steven,Thanks for the 5-star rating! We appreciate your feedback and hope to see you again soon at The Escape, Nonsuch Bay Antigua.Best Regards,

10/10 Excellent

Paolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, i have to say that the staff were brilliant. They took the time and care and knew our names and preferences. Secondly, the resort is secluded and as such, very peaceful. Lastly, the island is so welcoming, friendly and happy. Really enjoyed ourselves!
Stayed 9 nights in Jan 2024
Response from Dianna T - Customer Care on 24 Jan 2024
Hello Paolo,Thank you for your 5-star rating at The Escape! We appreciate your feedback and look forward to welcoming you back soon.Best Regards,

10/10 Excellent

Annetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Dianna T - Customer Care on 24 Jan 2024
Hello Annetta,We truly appreciate you for taking the time to rate your stay at The Escape 5-star. Thank you once again for choosing Antigua as your vacation destination.Best Regards,

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, worth a visit
Really lovely hotel. Staff great and resort very pretty. Food is great.
Stayed 5 nights in Jan 2024
Response from Dianna - Customer Care on 24 Jan 2024
Hello Paul,Thank you for rating your stay with us! We appreciate your valuable feedback and hope to welcome you back. :)Best Regards,