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"Breakfast was small but nice. Staff were very friendly. Our window wouldn’t close properly in our room but not a huge deal as it was warm. "

"Etablissement avec une couleur retro, à la japona.se. on s'y sent bien, les chambres sont d'excellentes qualité et le personnel très agréable. Nous y retournerons très certainement"

"The rooms give a cabin feel and theres a forest around which is nice. There is a Don Quijote very close which is convienent. Very close to the theme park as well if you were planning to go there. Overall good spot."

"Didn't have BF"

"Great dinner buffet "

"Excellent location, has a free shuttle to different places and train stations in kawaguchiko and it is next to the bus stop connecting to other cities like tokyo. Great restaurants and has nice view of Mt Fuji"

"I booked two twin rooms. One room was lovely with a beautiful view over the lake. The other room was like being in a closet! It had one tiny window and was old and tired and was situated at the back of the hotel. I complained but was told the hotel was fully booked. Although when I offered to pay more suddenly a room became available! Disappointing! "

"Good location "

"Fantastic stay in Rakuten Fuji! We had a house with two floors all to ourselves for the 6 of us. 2 bedrooms, 6 beds, 2 full sized bathrooms, a full sized kitchen and living room. Plenty of space for all of us. Beautiful views of Mt Fuji. It was clean and so easy to checkin and out. We had a great time and would certainly book here again."