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"Great service! We needed to head to a supermarket urgently and the staff helped us find a local taxi and arranged for a return trip for us. "

"The room was perfect with the view. This was our first time at a Ryokan and we were not disappointed. I don't think I have ever felt that welcomed somewhere I didn't quite fit into. Thank you all for your excellent work! 😊"

"Staff were amazing and super friendly. Free breakfast was a bonus."

"We stayed in the Balcony Villa with Mt. Fuji View Bath – Type A, Non Smoking (124 sqm). The villa is spacious and well designed, with three western style bedrooms on the ground floor (six beds in total: one double, two singles, two singles) and a Japanese tatami room with two futons on the second floor. Amenities such as coffee, toothbrushes, and combs are provided directly in the villa, and free hot drinks are available at the lobby. Check in was smooth and the hotel already had our Expedia reservations prepared. As with most Japanese accommodations, copies of our passports were taken. The villa layout is practical, with two showers and one toilet on the ground floor, plus another toilet on the second floor. The upper level also houses the kitchen, dining area, Japanese room, and a bath tub with a view. Shuttle services to Fujikawaguchiko Station are available, making transfers convenient. For those driving, the resort area offers ample parking. Do take note that the surrounding roads are narrow, so larger vehicles need to navigate carefully. Breakfast and dinner are provided. Breakfast offers a choice of five sets, including three sandwich options, one rice bowl, and one vegetarian selection. Dinner is a hotpot meal where we can choose between noodles or rice. Overall, Fuji Gran Villa – Toki offers comfort, space, and a relaxing retreat with a view of Mt. Fuji."

"Great location"

"Cozy area"