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Clarion Pointe Downtown Gatlinburg

2.5 star property
Travelers can fuel up with a continental breakfast before exploring Anakeesta or unwinding by the seasonal outdoor pool in downtown Gatlinburg

Choose dates to view prices

Clarion Pointe Downtown Gatlinburg sits in the heart of town, offering a continental breakfast and a pleasant pool area with garden. Guests appreciate the convenient location, while in-room WiFi and a 24-hour gym support active travelers throughout their stay.

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services
The current price is Rp988.312
Rp1.114.322 total
includes taxes & fees
16 Aug - 17 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 King Bed, Nonsmoking, Accessible

A reception desk with a wooden finish, a patterned curtain, and a large abstract painting on the wall.

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking, Accessible

A reception desk with a wooden finish, a patterned curtain, and a large abstract painting on the wall.

2 Queen Beds, Nonsmoking, Accessible

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking

A bedroom with a bed, a desk, a chair, and a wall-mounted TV.

1 King Bed, Nonsmoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with two chairs, a television, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with a wooden desk, two beds, a large mirror, and a mural on the wall.

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with two chairs, a television, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk with a chair, a mirror, and a wall mural.

Room, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi
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About the area

Located in Downtown Gatlinburg, a neighbourhood in Gatlinburg, Clarion Pointe Downtown Gatlinburg is in the mountains and in a national park. The area's natural beauty can be seen at Great Smoky Mountains National Park and The Ripken Experience - Pigeon Forge, while Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights. Ripley's Aquarium of the Smokies and Anakeesta are not to be missed. Spend some time exploring the area's activities, including skiing. Visit our Gatlinburg travel guide
Map
200 East Parkway, Gatlinburg, TN, 37738

What's nearby

  • A rustic log cabin with a steeply pitched roof, surrounded by lush green forest.
    Historic Ogle Log Cabin
    3 min walk - 0.3 km
  • A wooden suspension bridge in a forest.
    Anakeesta
    6 min walk - 0.6 km
  • An underwater aquarium with a large fish tank, rocks, and coral.
    Ripley's Aquarium of the Smokies
    8 min walk - 0.7 km
  • A building with a stone facade, a green entrance, and flags.
    Gatlinburg Convention Center
    16 min walk - 1.4 km
  • A town nestled in a valley with autumn-colored trees, surrounded by mountains.
    Gatlinburg SkyPark
    17 min walk - 1.4 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    68 min drive

Restaurants

  • Tennessee Cider Company
    7 min walk
  • Pancake Pantry
    7 min walk
  • Ole Red
    3 min walk
  • Jason Aldean’s Kitchen & Rooftop Bar
    8 min walk
  • Subway
    6 min walk

About this property

Clarion Pointe Downtown Gatlinburg

  • Hotel near Anakeesta
  • Close to Ripley's Aquarium of the Smokies and Gatlinburg SkyPark, Clarion Pointe Downtown Gatlinburg provides free continental breakfast, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • An electric car charging station, express check-out and a vending machine
    • A lift, a 24-hour front desk and a vegetable garden
    • Guest reviews speak highly of the location
  • Room features
  • All 96 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • 49-inch TVs with cable channels
    • Fridges, microwaves and daily housekeeping

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Rp1.400.160 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • At least 80% organic food
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to November
Pool access available from 9:30 AM to 10:00 PM

Frequently asked questions

Does Clarion Pointe Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:30 AM to 10:00 PM.

How much does it cost to stay at Clarion Pointe Downtown Gatlinburg?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at Clarion Pointe Downtown Gatlinburg on 16 Aug 2026 start from Rp988.312, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Clarion Pointe Downtown Gatlinburg pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Clarion Pointe Downtown Gatlinburg?

Limited spots are available.

What time is check-in at Clarion Pointe Downtown Gatlinburg?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Clarion Pointe Downtown Gatlinburg?

Checkout is at 11:00 AM.

Where is Clarion Pointe Downtown Gatlinburg located?

Located in Downtown Gatlinburg, this hotel is within a 5-minute walk of Historic Ogle Log Cabin and Anakeesta. Ripley's Aquarium of the Smokies and Gatlinburg SkyPark are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Clarion Pointe Downtown Gatlinburg Reviews

6.8

6.6

Cleanliness

6.4

Amenities

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 279 out of 979 reviews
Rating 8 - Good. 231 out of 979 reviews
Rating 6 - Okay. 188 out of 979 reviews
Rating 4 - Poor. 152 out of 979 reviews
Rating 2 - Terrible. 129 out of 979 reviews

Reviews

Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was extremely uncomfortable but overall was a good room
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Fern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole facility is great amazing breakfast and very helpful team. Special points to the manager. She is very helpful helping every time and there for us she definitely deserves a rise
Stayed 6 nights in Jul 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2026
Verified

8/10 Good

Jesus A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, just the Wi-Fi had some issues, the bed was comfy, and the rooms were nice. It traveled with my daughter
Stayed 1 night in Jul 2026
Verified

4/10 Poor

Stephan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was highly disappointed in this stay. It started as soon as we arrived and was met by a less than interested check in desk. The first thing they said was there would be no house keeping unless specifically requested and that we would have to hike from the other building to the lobby to request more towels. This was a mountain destination folks. Which meant hiking a mountain to get fresh towels. I soon found out why they required the hike also. The room had no telephone to call with. The tv was also on the Fritz and the WiFi was also spotty at best. Half the plugs in the room were either not working and all were in less than convenient locations. We had to charge our phones at the bathroom sink. The showers are poorly designed and soak the floors anytime you shower requiring the use of one of those hard won towels to clean up with. They only alloyed you one towel per guest also. Then there was the condition of the room. They really need to fix the trim and chipping paint. The outside doors required a bit of strength to open and close properly. You could tell when people in adjacent rooms were coming and going because of the banging it took to get in or out the doors. The keycards were also spotty on being read also. If you need to get in the door fast your out of luck Chuck. Between trying to get it to read your card and the fight with the door once it does finally scan is going to slow you down significantly. Better hope your not trying to escape one of those black bears.
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Nice and clean. Beds where wonderful!!!
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Isaí

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, good space,
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Clarion Pointe Downtown Gatlinburg! The room was clean, comfortable, and the bed was incredibly cozy—I slept great every night. One of my favorite features was the fireplace in the room. It made the space feel warm, relaxing, and perfect after a day of exploring Gatlinburg. The pool was also very nice and well-maintained, making it a great place to unwind. The location was convenient, and the staff was friendly throughout our stay. Overall, it was a great experience, and I would definitely stay here again and recommend it to anyone visiting Gatlinburg.
Stayed 2 nights in Jun 2026
Verified

4/10 Poor

quincy

Liked: Cleanliness, amenities
Disliked: Staff & service
It's not the best but not the worst if you need somewhere to just stay a few days it was nice it was downtown gatlinburg. There was only 1 front desk person we had to wait about 40 mins at the front desk just to check in it was very hot and humid and when you called the number "for assistance" it just calls the front desk phone number so that was pointless. Breakfast was good again was like 1 worker doing everything but she kept up with it.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, could walk to the strip and Anakeesta was right next to the hotel. The front desk lady was really very helpful. The WiFi was weak and intermittent, there was a brief water stoppage but otherwise all good. Breakfast was good.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Walking distance to downtown
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room , pool was okay , parking was first come first serve
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos 2 días y fue muy bueno , cómodo, buen lugar y puedes ir a todos los lugares caminando . El cuarto grande la cama cómoda. Lo recomiendo 100%
Stayed 2 nights in May 2026
Verified

4/10 Poor

Yiannos

Disliked: Cleanliness, property conditions & facilities
The first room my son was given was actually occupied. There were suitcases, clothes, shoes, toiletries. The second room we were given was not cleaned, there were footprints on the floor; a broom was outside our room. Water was dripping from the shower all night. You could also hear the pipes running. The worst part was the construction going on, and the everyday noise pollution. Breakfast was ok, but not much variety.
Stayed 8 nights in May 2026
Verified

6/10 Okay

David

Disliked: Cleanliness, amenities, property conditions & facilities
The room I reserved had a loud, squealing toilet upon check in. Maintenance worked on the toilet for 45 minutes while I waited in the lobby. Eventually, I was given another room when maintenence was unable to make the repair. The room I was given was dirty. Dust was all over the floors. Alarm clock was broken. USB charging ports were unpowered and useless. The swimming pool was dirty and unheated. The only bright spot in the stay was the continental breakfast. The breakfast had plentiful options. The food was hot and well prepared.
Stayed 1 night in May 2026
Verified

6/10 Okay

Shannon

Liked: Staff & service
I first would like to say, reviews before booking the room for the weekend were great. And I normally don't leave reviews, but...Parking is tight and not enough. NO towels in the room, never have I had that happen; had to go back to desk (separate attached building outside) for them after checking in. No hooks or towel bars of any sort in bathroom, so nowhere to put towel after use. Not a working clock and most plugs didn't work for electronics. Not enough lighting in room and small desk lamp was broke. Family member found a dirty cup of spit/chew pouches between the mattress and headboard the next morning. (have pictures) Food stain on one fabric chair, wall paper peeling off back wall, soap and lotion pump bottles were not cleaned or wiped down. Iron but no iron board. Neighboring guests, stated that staff member entered there room unannounced. Besides all that, breakfast was great, had alot to choose from. Good location and walking distance. Staff was great, the ones that understood you, or know english.
No hooks or towel bars
Pool outside and at the next building.
Stayed 2 nights in Apr 2026
Verified

2/10 Terrible

Parth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not so great and also not properly cleaned! Staff were rude.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Caitlin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had not been cleaned. The light fixture was hanging loose from the ceiling, hairtie and toys still on the floor from the previous guests, food still in the refrigerator from the previous guest, and worst part was there was no shower curtain. I’ve been waiting a week for the manager to contact me to try to make this right. Previously, we have stayed here every time we came to Gatlinburg. It’s been the highlight of my son‘s summer. Cannot believe how far downhill it’s gone in less than a year.
Just why.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba limpia el aire funcionaba bien y tenían variedad en el desayuno
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Latonya

Disliked: Amenities
My sausage patty were cold not hot
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a little dated but the room was clean. The lock on the door was broken but I travel with an extra lock anyway! Breakfast was good. It is a good place to stay for the money. It is very close to downtown Gatlinburg and you could save a ton of money on parking if you were going downtown.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Robin

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are VERY dark. We only had 2 small lights at the beds and one was burned out. Called office about 5 times before they answered. Told her how dark it was in room and she told me to turn on lamp - that we did not have!!! She came to room with a bulb that she could not replace bc she couldn’t get to it. She then left and brought back a lamp. Cleanliness was “ehhh”. I will not ever stay there again!!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby, breakfast area was fairly new looking, lots of seating. Staff was very friendly. The rooms were not bad other than there is no place to hang clothes or towels in the bathroom or anywhere to put your soap or shampoo. The tv was a bit confusing to operate and the guide didn't work. Had to flip through to find the channel. Other than that, would definitely stay again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Mar 2026
Verified

2/10 Terrible

Lilian

Disliked: Amenities, property conditions & facilities
The water was broken for the majority of our stay and they did not serve breakfast either morning. I was told I am getting a full refund within 7-10 days.
Stayed 2 nights in Feb 2026