Castles in Genesee County

"The room was good. The shower surround needed a good scub, very curious as to why that isn't done everytime a guest checks out. THe breaksfast was very good, but the breakfast attendant literally had a countdown of when it was over. 9:00 am! Her phone alarm went off. Prior to 9:00, she was putting everything away, very rushed. Parking was good, safe, lighted. "

"Comfortable, large, clean room. Breakfast ok. The property is very dated and run down. Needs updating. Also people in room across from me loud until midnight and hall smelled like smoke. A smoke alarm battery went off at night and when I called front desk from my room, the connection was not good and the staff member couldn’t hear me. I had to go downstairs to tell her. It took about an hour for the beeping to stop. The next morning she said she had just taken it off the wall?! There are 2 other hotels in the immediate vicinity right near UB North campus. I’d stay at one of those instead. "

"That’s the only one it’s good "

"I didn’t ask for bar and I was dropped off"

"I stayed at La Quinta Inn, 6619 Transit Rd, Williamsville. The room had cleanliness problems: the bed sheets had hair and even a grocery receipt, which was unacceptable and very disappointing. Breakfast was poor quality — waffles were gummy and rubbery, there was no cream cheese available, and the coffee tasted weak and watery. Overall the property needs to improve housekeeping and breakfast service. I reported these issues to management; I hope they address sanitation and food quality so future guests don’t have the same experience. The management may be Indian and from them you never expect good quality as they love money at any cost."

"Breakfast was awesome"

"The hotel cancelled my reservation for 5 room 1 hour before I arrived, then sold the rooms. I had to scramble to find housing for 10 people. I will never use this hotel again."

"Room needed a deep clean. Wasn’t terrible but could tell they only do the basics each time new guests arrive. Staff was friendly and parking was nice. Not terrible for the price"

"Staff very friendly and location super close to the air port. Will def book again. "