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"Super friendly and helpful staff.The hotel is lovely, needs a bit of updating perhaps but we really enjoyed our stay.The main hotel’s business are conferences of all sort so you might prepare yourself for that aspect of it but didn’t bother us apart from one occasion when the entertainment was trying the music equipment and it was super loud but my concerns were listened to and the issue was resolved."

"Although the breakfast needed more variety - the staff were fantastic - they knew our coffee/tea order and we found everyone who we came in contact with super friendly - i was driving around Penang and the security in the car park - was alway helpful when parking - i would stay again - room always cleaned and plenty of towels "

"Spacious room, great location, good breakfast."

"Friendly staff , smooth early check in, clean room. Location is superb - within walking distance to Kimberley street eateries and KOMTAR. "

"Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient. "

"Good location, great staff and helpful too. Though within our price range it was a lot more 'luxury' than we are usually comfortable with. Lots and lots of food choices from streetfood to restaurants. The concierge was very helpful with information on hiking Penang Hill Heritage Trail and using the Penang Hill Funicular Train retuning. Very nice hotel."

"The staff was very accommodating. "