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Discover Rwanda Gisenyi Beach

3.0 star property
Beach hotel with free breakfast and bars/lounges

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Photo gallery for Discover Rwanda Gisenyi Beach

Fireplace
Exterior
Lobby
Shared Dormitory (6 ) | Desk, rollaway beds, free WiFi, bed sheets
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, rollaway beds, free WiFi, bed sheets

Deluxe Double Room

Highlights

Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Desk, rollaway beds, free WiFi, bed sheets

Family Room

Highlights

Separate bath and shower
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 28 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Shared Dormitory ( 8 )

Desk, rollaway beds, free WiFi, bed sheets

Shared Dormitory ( 8 )

Highlights

Desk
Daily housekeeping
  • 28 sq m
  • Beach view
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory (6 )

Shared Dormitory (6 ) | Desk, rollaway beds, free WiFi, bed sheets

Shared Dormitory (6 )

Highlights

Desk
Daily housekeeping
  • 18 sq m
  • Beach view
  • Sleeps 6
  • 1 Single Bed
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About the area

Map
Rue de la Cooperation, Gisenyi

What's nearby

  • Gisenyi Beach - 1 min walk - 0.0 km
  • Rwanda Tourism University College - 14 min walk - 1.2 km
  • Université Libre de Kigali - 2 min drive - 1.5 km
  • Nyamyumba Hot Springs - 8 min drive - 7.9 km
  • Parc National des Virunga - 11 min drive - 11.9 km

Restaurants

  • ‪Kivu Resto - ‬4 min drive
  • ‪Caritas Hotel - ‬3 min drive
  • ‪The New Tam Tam - ‬10 min walk
  • ‪Migano Cafe - ‬3 min walk
  • ‪Salt and Pepper Restaurant - ‬3 min drive

About this property

Discover Rwanda Gisenyi Beach

Hotel by the lake
Consider a stay at Discover Rwanda Gisenyi Beach and take advantage of free cooked-to-order breakfast, a terrace and a garden. The on-site restaurant offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking and extended parking
  • A round-trip airport shuttle (surcharge), a front desk safe and 1 meeting room
  • Beach towels, luggage storage and wedding services
Room features
All guest rooms at Discover Rwanda Gisenyi Beach offer amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Daily housekeeping and desks

Languages

English, French

Similar properties

Exterior

Lake Kivu Serena Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 88 reviews
The price is Rp2.918.993
Rp3.444.412 total
includes taxes & fees
7 Jul - 8 Jul
Lake Kivu Serena Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 9:30 AM
  • 2 bars/lounges
  • A restaurant

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Built in 1955
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: RWF 20

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for RWF 20000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: RWF 90000 per person (one-way)
  • Late check-out fee: RWF 20 (subject to availability)
  • Rollaway bed fee: RWF 20000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Discover Rwanda Gisenyi Beach Hotel
Discover Rwanda Hotel
Discover Rwanda Gisenyi Beach
Discover Rwanda
Discover Rwanda Gisenyi Beach Hotel
Discover Rwanda Gisenyi Beach Gisenyi
Discover Rwanda Gisenyi Beach Hotel Gisenyi

Frequently asked questions

Is Discover Rwanda Gisenyi Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Discover Rwanda Gisenyi Beach?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Discover Rwanda Gisenyi Beach?

Check-in start time: 2 PM; check-in end time: 11 PM.

What time is check-out at Discover Rwanda Gisenyi Beach?

Checkout is at 11 AM. Late checkout is available for RWF 20 (subject to availability).

Does Discover Rwanda Gisenyi Beach provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of RWF 90000 per person applies.

Where is Discover Rwanda Gisenyi Beach located?

Offering direct access to the beach, this Gisenyi hotel is within 1 mi (2 km) of Gisenyi Beach and Rwanda Tourism University College. Université Libre de Kigali is 1.4 mi (2.2 km) away.

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Discover Rwanda Gisenyi Beach Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 48 reviews
Rating 8 - Good. 19 out of 48 reviews
Rating 6 - Okay. 11 out of 48 reviews
Rating 4 - Poor. 3 out of 48 reviews
Rating 2 - Terrible. 4 out of 48 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Leon

Disliked: Cleanliness, property conditions & facilities, room comfort
The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient. The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room which we had to cancel at the last minute due to the fact that it was not meeting our expectation as advertised. He indicated the refund will be processed at the end of the month so we are looking forward to it.
Stayed 1 night in Dec 2019

6/10 Okay

YOAV

Liked: Staff & service
Disliked: Cleanliness

Toilets were dirty and broken

Toilets were dirty and broken
Stayed 1 night in Oct 2019

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Fantastic location, a shame the state of the place

The location is fantastic, right in front of the beach and the property has a huge potential. The rooms are very spacious and the gardens are really nice. Food is also good, although it takes forever to prepare (1.5 hrs for a chicken wrap) The staff were great, super friendly and accommodating. However... I would not consider it a hotel as the state of the rooms is very poor, very old and not as clean as you would expect, even for the local standard. We were there for a week and nobody came to clean our room, change the linen, or replenish the toilet paper. Think of a backpackers hostel, only suitable for the more adventurous who do not mind finding suspicious stains on the sheets and towels or walking barefoot and their feet becoming dirty.
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The property has potential but it was dirty and some of it is unkept. The garden are very lovely.
Stayed 1 night in May 2019

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a very comfortable experience.

It was a comfortable experience, and the place was just across the lake.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really good. The staff is friendly and helpfull. There is good internet in the hostel. The location is beautiful, near by the beach. The staff help you with activities in the neighbourhood. The food was good (lunch and dinner). The breakfast was also good, but maybe it’s better to do a buffet with more fruits and maybe some chocopaste. Maybe it is also better to have some parking for the cars.
Stayed 2 nights in May 2019

8/10 Good

Dirk

Liked: Staff & service
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Dorm rooms need mosqueto nets on all beds, not just a couple. Food was ok, not great. Service was excellent though. Friendly and helpful. Great location, quiet and by the beach. The building and gardens were beautiful. Felt like i was at an old colonial home.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay at Discover Gisenyi.

My stay was fantastic.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

Amelia

The hostel was well-located, right next to Lake Kivu. I had one of their private cabin rooms and it was very comfortable. The water went out in my room for a couple of hours, but came back again. The staff was helpful. Some of the bar/kitchen staff didn't speak English that well which made ordering difficult sometimes. Overall, I had a pleasant experience. I would suggest that the staff give foreign guests recommendations for where to swim on Lake Kivu. I was surrounded by groups of people who were staring at me, and it wasn't that comfortable. Since people normally come to Gisenyi to visit the lake, I think they could do a better job of helping guests navigate what the lake has to offer.
Stayed 1 night in Nov 2018

6/10 Okay

carine

Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bonne. Proche de la frontière et vu sur le lac . Petit-déjeuner correct
Stayed 1 night in Mar 2018

8/10 Good

Rob, California

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, staff, vibe, great value

I have been before and I will certainly go back. Right on the beach with very friendly staff, comfortable rooms and grounds. Some of the rooms could use some maintenance attention but everything was clean and comfortable. The staff are very accommodating, helpful, and friendly and I could spend hours in the outdoor sitting area/bar by reception.
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Gute Lage, gutes Frühstück

+: Frühstück, schöne Lage direkt an der Palmenpromenade, sehr guter Service o: in die Stadt braucht man zu Fuß 15min, mit dem Moto 3min -: etwas veraltete und ein wenig heruntergekommene Einrichtung in den Zimmern, extremst (!) ausgelegene Matratze insgesamt für Low-Budget zu empfehlen.
Stayed 5 nights in Mar 2018

2/10 Terrible

Theo, Kigali, Rwanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth it.

Booked on Expedia, but when we got there they said we had to pay $200 more. Tried to dispute it with Management and he blew me off. Very loud very early in the mornings. Unsafe food. They wash salad greens with untreated water. Staff are friendly, but very unknowledgeable. Unclean. Faulty mosquito nets. Unreliable water. Go somewhere else and be safe!
Stayed 3 nights in Nov 2017

2/10 Terrible

Bri, Kigali, Rwanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware!!

We booked a family room with 1 double and 4 single beds, but Expedia would only allow us to book for 2 adults and 2 kids. At the end of our stay they forced us to pay an extra $200 because we have 4 kids!!! HUGE holes in 4 of the mosquitoe nets. 1 net did not fit over the bed and 1 bed had no net at all!!! Not clean. Hot water unreliable. NOT FAMILY FRIENDLY!!! Very noisy by 5am could not sleep beyond that.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was terrific!
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel, right on the lake

The hotel was nice. Just on the lake. We had lunch there too which was lovely. The staff were pleasant.

8/10 Good

Minna

Liked: Cleanliness, staff & service, room comfort

Recommended budget option

Great location, good friendly service, in a charming building by the beach. My room was nice, clean and spacious too, with a balcony - excellent! The only minus would be the bed and the bed linen.. having already seen the best days.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a view!

This was my first time staying at Discover Rwanda in Gisenyi, and it was a pleasant surprise. The room was very big and had a balcony over the front of the hotel with a view towards Lake Kivu. The staff were excellent and wonderful, very helpful when needed. Breakfast was good and quick. The mattress on my bed was old, and caved in. That's my only complaint.

8/10 Good

Keita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Bernard the managager was great! The price of drinks is great! You don't even need to venture out in the evening for your drink! Breakfast included and I had omelets every morning. I'm going there again!

8/10 Good

christof, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quit hotel. walking distance to lake kivu.

Cheaper category of hotel but quality still very acceptable. Ideal place to visit gisenyi.