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Reviews of Harmony Inn

2.5 out of 5
Harmony Inn
242 Bayfield Road, Goderich, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 158 out of 453 reviews" "
Rating 8 - Good. 192 out of 453 reviews" "
Rating 6 - Okay. 58 out of 453 reviews" "
Rating 4 - Poor. 24 out of 453 reviews" "
Rating 2 - Terrible. 21 out of 453 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rajwant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Goderich
Stayed 1 night in May 2024

10/10 Excellent

Md Shibli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and calm
Response from HP on 25 May 2024
Thank you for your feedback. Good to know you had a plesant stay and enjoyed all newly decorated fresh room. Look forward to see you again in nearest future.

10/10 Excellent

julio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all excellent going back There when needed
Stayed 3 nights in May 2024
Response from HP on 21 May 2024
Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking the time to share it.

8/10 Good

Patricia

Travelled with pets
Liked: Staff & service, amenities
Great for the noght
Stayed 1 night in May 2024
Response from HP on 16 May 2024
Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We are glad that you found the majority of your experience to be satisfactory. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and will return it was awesome
Stayed 2 nights in May 2024
Response from HP on 13 May 2024
Thank you for your feedbacks and enjoyed out new High ends Select Hilton Bedding and new case goods and decorative rooms. We look forward to serve you in nearest future. Thank you.

6/10 Okay

Chad

Disliked: Cleanliness, amenities, property conditions & facilities
Tv didn't work
Stayed 1 night in Apr 2024
Response from HP on 8 May 2024
Thank you for your feedbacks. Eastlink Universal Operate the Tv and Cable Box together. Some time People don't wait to turn on and turn it off frequently. But All newly renovated rooms with New TVs' Just Installed April 2024.Thank you.

8/10 Good

Rick

Was good for the price
Stayed 2 nights in Apr 2024
Response from HP on 27 Apr 2024
we recently renovated in April 2024 with new high end furniture's and fixtures and Hilton brand pillow top beds and new bedding. We glad you enjoyed your stay at harmony inn. We hope to see you soon again. Thank you for your feedback.

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new renovated rooms are nice. Would stay again
Stayed 1 night in Apr 2024
Response from HP on 22 Apr 2024
Our primary aim is to give you a comfortable and accommodating experience, and we are verypleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you slept well and we thank you for sharing your 4 star experience!

6/10 Okay

Sankalp

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The young kids handling the Check in system seemed confused with their process. Had to wait 10 mins for them to figure it out. The key that they provided was not working so had to go and ask for another key. The phone and lamp in the room were dirty. Also the coffee maker had residual water
Stayed 1 night in Mar 2024
Response from HP on 26 Mar 2024
Thank you so much for your review. We apologize that your visit was not up to standard. We value your feedback and will voice your concerns with management. We do hope to welcome you back in the future and show you a 5 star experience.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice place
Stayed 2 nights in Oct 2023
Response from HP on 31 Oct 2023
Thank you for sharing your perspective of our hotel’s accommodations and you enjoyed the value and the convenient location of our hotel. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.

8/10 Good

J Andrew

Stayed 1 night in Oct 2023
Response from HP on 14 Feb 2024
Our primary aim is to give you a comfortable and accommodating experience, and we are verypleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you slept well and we thank you for sharing your 4 star experience!

4/10 Poor

Sean

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HP on 29 Oct 2023
Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking the time to share it

6/10 Okay

Conny

Stayed 1 night in Oct 2023
Response from HP on 29 Oct 2023
Thank you so much for the 5 star review! We did recently go through a renovation. We are so happy you enjoyed your accommodations. We look forward to welcoming you back.

8/10 Good

Helene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Great service! Will return
Stayed 1 night in Oct 2023
Response from HP on 25 Oct 2023
Thank you for sharing your perspective of our hotel’s accommodations and you enjoyed the value and the convenient location of our hotel. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hp on 22 Oct 2023
Our primary aim is to give you a comfortable and accommodating experience, and we are verypleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you slept well and we thank you for sharing your 5 star experience!

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from HP on 21 Oct 2023
Thank you Very Much for your feedback.

8/10 Good

Albert

Stayed 2 nights in Oct 2023
Response from HP on 8 Nov 2023
Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking the time to share it.

10/10 Excellent

nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of upgrades done, nice comfy new beds, friendly staff, quiet and convenient.
Stayed 1 night in Oct 2023
Response from HP on 14 Oct 2023
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and that you enjoyed the 5 star accommodations and hospitality that we strive to show to each guest, during every stay. We are all looking forward to your next visit and hope it will be just as enjoyable.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of electric outlets and bright lights,
Stayed 3 nights in Oct 2023
Response from HP on 14 Oct 2023
Thank you for sharing your perspective of our hotel’s accommodations and you enjoyed the value and the convenient location of our hotel. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.

10/10 Excellent

Bryan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff including of our 15lb dog for a modest pet charge. Our room was recently refurbished and in nice condition.
Stayed 1 night in Oct 2023
Response from HP on 10 Oct 2023
Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, cleanliness and convenience have been successful. Your comments on how we can further improve upon the guest experience are also very helpful to us. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your 5 star experience!

10/10 Excellent

Janis

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from HP on 4 Oct 2023
Thank you so much for your compliments to our breakfast options and review regarding our high standards of cleanliness. It means a lot to us that you've allowed us to be such an important part of your vacation and we thank you for sharing your experience with us.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk was delightful. Super helpful even came out to see if we wanted a coffee to go when we were leaving
Stayed 1 night in Sep 2023
Response from HP on 1 Oct 2023
Our primary aim is to give you a comfortable and accommodating experience, and we are verypleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you slept well and we thank you for sharing your 5 star experience!

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and quiet
Stayed 2 nights in Sep 2023
Response from HP on 1 Oct 2023
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and that you enjoyed the 5 star accommodations and hospitality that we strive to show to each guest, during every stay. We are all looking forward to your next visit and hope it will be just as enjoyable.

8/10 Good

Stacy

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from HP on 19 Sep 2023
Thank you so much for the 4 star review! We did recently go through a renovation. We are so happy you enjoyed your accommodations. We look forward to welcoming you back.

8/10 Good

Andrii

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from HP on 19 Sep 2023
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope to impress you again during your next visit and we thank you for sharing your experience.

4/10 Poor

Karina

Disliked: Cleanliness, property conditions & facilities
cleanliness was lacking,
Stayed 1 night in Sep 2023
Response from HP on 19 Sep 2023
We apologize for any inconvenience that you experienced during your stay with us. We would like to speak with you regarding your experience. Please reach out to management by calling (716)432-0305. We are forwarding your review to make them aware of the situation you experienced during your stay with us.Thank you so much for your review. We are so happy that you enjoyed a 5 star experience with us.

8/10 Good

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from HP on 8 Sep 2023
Thank you for sharing your perspective of our hotel’s accommodations and you enjoyed the value and the convenient location of our hotel. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.

6/10 Okay

Lynn

Travelled with family
Disliked: Cleanliness, room comfort
Very pricey for what you get.
Upon entering room it appear clean though in time proved different. The air conditioner was not cooling down the room even though running not stop. My partner checked the filter at it was absolutely filthy and he cleaned it out, making some differnece, though the room never did cool to the 74C it was set at. After using the shower and using the bath mat to wipe up the small amount of water in the floor the towel was covered in black streaks of dirt. The entire floor in the room was so dirty that the soles of my white socks were black, as were my feet. The beds were unncecdesarily high, being placed in a platform plus at box spring plus a 12" matress which brought the bed height to just below my waist. The beds were also so long that the desk could not be used as the chair could only be pulled out a couple of inches. The bed closest to the back wall was so close to the wall that the bed was not accessible from that side. Though the newly renovated bath/shower combination was fitted with safety bars the tub was approx 2' high, rending it unusable by anyone, including myself who would benefit from using the safety bars. The bottom of the tub did not appear to be slip resistant and no bath tub mat was provided. Though pet friendly I was not impressed that guest were permitted to take their dogs to the grassy area,which was were the play equipment, bbq and picnic tables are to do their business. 2 sets of everything for 3 adults, though when asked only 1 bath towel was given.
Stayed 2 nights in Sep 2023
Response from HP on 6 Sep 2023
Thank you so much for the kind words, We're so glad to hear you enjoyed your stay with us and look forward to seeing you again in the future!Thank you for taking the time to leave a review for our hotel. We're glad you enjoyed the amenities in your room and your interactions with our staff. We look forward to seeing you again soon!

2/10 Terrible

Dennis

Stayed 2 nights in Sep 2023
Response from HP on 29 Oct 2023
Thank you for your feedback.

8/10 Good

Jeff

Stayed 1 night in Sep 2023
Response from HP on 6 Sep 2023
Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your 5 star review means a lot to us, and we thank you for taking the time to share it.

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Generally clean. Good supply’s of bath products etc. Safe parking,comfortable bed.
Stayed 1 night in Aug 2023
Response from HP on 4 Sep 2023
Thank you for letting us know how impressed you were with our services and amenities.It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again.

8/10 Good

Marina

Stayed 1 night in Sep 2023
Response from HP on 4 Sep 2023
Thank you for taking the time to let us know how you enjoyed your stay with us! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking the time to share it.

8/10 Good

Maureen

Stayed 1 night in Aug 2023
Response from HP on 22 Aug 2023
It's great to hear from you and we're so glad that you enjoyed a five star experience with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We hope to impress you again during your next visit and we thank you for sharing your experience.

6/10 Okay

James

Stayed 2 nights in Aug 2023
Response from HP on 22 Aug 2023
Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We are glad that you found the majority of your experience to be satisfactory. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from HP on 20 Aug 2023
Thank you for your Feedbacks.

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from HP on 20 Aug 2023
Thank you for your Feedbacks.

10/10 Excellent

Mary

Stayed 2 nights in Aug 2023
Response from HP on 8 Sep 2023
It's great to hear from you and we're so glad that you enjoyed a five star experience with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We hope to impress you again during your next visit and we thank you for sharing your experience.

8/10 Good

Domenic

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Aug 2023
Response from HP on 17 Aug 2023
Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, cleanliness and convenience have been successful. Your comments on how we can further improve upon the guest experience are also very helpful to us. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your 5 star experience!

4/10 Poor

Gale

Stayed 2 nights in Aug 2023
Response from HP on 15 Aug 2023
Thank you for sharing your perspective of our hotel’s accommodations and you enjoyed the value and the convenient location of our hotel. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
A waste of money don't go.
The pool was closed part of the weekend. No smoke detectors in the room. By law they need them.
Stayed 2 nights in Aug 2023
Response from HP on 19 Sep 2023
Thank you for your feedbacks. Just to let you know during rain always we closed the pool.our official date to closed the pool is after September 4th 2023.sorry for inconvenience.

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The double rooms were redone and bright. The single room we had was dirty, the floor was not clean. We didn't use the air conditioner because there was black mold on the vents. There wasn't a stopper in the sink, the paint was coming off the trim and doors. This motel has amazing potential and I wish the owners good luck.
Stayed 2 nights in Aug 2023
Response from HP on 15 Aug 2023
Thank you so much for your review. We apologize that your visit was not up to standard. We value your feedback and will voice your concerns with management. We do hope to welcome you back in the future and show you a 5 star experience.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from HP on 15 Aug 2023
Thank you for letting us know how impressed you were with our services and amenities.It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again.

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet building, clean rooms, beds very high need to climb up into them staff nice and welcoming and very nice outdoor pool to enjoy
Stayed 2 nights in Jul 2023
Response from HP on 12 Aug 2023
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope to impress you again during your next visit and we thank you for sharing your experience.

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well manicured.
Stayed 1 night in Aug 2023
Response from HP on 6 Aug 2023
Your comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. We are glad that you found the majority of your experience to be satisfactory. We also appreciate your suggestions for improvement and look forward to impressing you during future stay

10/10 Excellent

steve

Liked: Cleanliness, staff & service
Great location A little rough around the edges but good for a night
Stayed 1 night in Aug 2023
Response from HP on 6 Aug 2023
Thank you so much for the 5 star review! We did recently go through a renovation. We are so happy you enjoyed your accommodations. We look forward to welcoming you back.

10/10 Excellent

Raluca Ioana

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable place! Loved it !
Response from HP on 5 Aug 2023
Thank you for letting us know how impressed you were with our services and amenities.It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We can't begin to tell you how much we appreciate your five star review, and we can't wait to serve you again.

10/10 Excellent

Kim

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extra comfy bed. Room was clean. The only thing that wasn't good was being able to regulate the hot water in the shower. It was either blasting hot or cold. We would stay here again.
Stayed 1 night in Aug 2023
Response from HP on 3 Aug 2023
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We hope to impress you again during your next visit and we thank you for sharing your experience.

8/10 Good

Lloyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little pool with sundeck and very walkable to downtown . Used the charcoal barbecue beside the pool .
Stayed 4 nights in Jul 2023
Response from HP on 31 Jul 2023
Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to impress you with our hospitality, cleanliness and convenience have been successful. Your comments on how we can further improve upon the guest experience are also very helpful to us. It means a lot to us that you've allowed us to be such an important part of your family vacation and we thank you for sharing your 5 star experience!

8/10 Good

Gary

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Need more options for pillows. I want a pillow where my head doesn't go right to the bed...more supportive. Air conditioning easier to figure out. Nice and quiet. WIFI iffy at best.
Stayed 1 night in Jul 2023
Response from HP on 30 Jul 2023
Our primary aim is to give you a comfortable and accommodating experience, and we are verypleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you slept well and we thank you for sharing your 5 star experience!

10/10 Excellent

Michelle L.

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean and had been remodelled .. so close to the beach and downtow. Cute pool . Loved it
Stayed 2 nights in Jul 2023
Response from HP on 26 Jul 2023
Our primary aim is to give you a comfortable and accommodating experience, and we are verypleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that you slept well and we thank you for sharing your 5 star experience!