Gran Canaria hotel guide. Four Seasons hotel in Gran Canaria, Canary Islands

"I was very disappointed with this property. It does not feel like a hotel at all, and unfortunately I cannot recommend it. The main issue is the staff. In particular, the evening service staff were quite unpleasant. There was one lady, with dark red hair and glasses, who was especially rude and unprofessional. Overall, I did not find the staff friendly or welcoming, which really affected our experience. The only positive mention goes to Alexandra at reception, who was absolutely lovely and very helpful — I truly recommend her. However, apart from that, the rest of the staff left a lot to be desired. For this reason, I do not recommend this place at all."

"Nice and clean room, no chair to work on desk"

"Nice but basic, fine for a long weekend but not a weeks holiday"

"The room was clean and ideal for a weekend stay. It had all the essential amenities, including a comfortable bed, hairdryer, and air conditioning, which made the stay very pleasant. Breakfast was a highlight, with a great menu offering a wide selection of both hot and cold options, as well as fresh pastries."

"Very nice hotel for its price."

"He estado dos veces seguidas en este hotel con una semana de diferencia y se confirma las deficiencias, solo pasa el servicio de habitaciones si se exige en recepción, no reponen el gel de ducha a menos que lo reclames varias veces, y el hotel peca de tener pocos servicios en general"

"Lovely relaxing break, well located with good choice of places to eat, on site and within easy walking distance in addition to the choices in town which is an easy 10-15minute walk. Staff very friendly from the moment we arrived"

"Exceptional standard of care"

"Small pool for size of hotel. Cleaning poor in communial areas (e.g. Stair wells) Staines in bathroom and no spa facilities Food very standard and not varied each day (pork every day!!) Good location for dunes and city centre Everything charged in addition e.g. room safe! "