Gran Canaria hotel guide. Steigenberger hotel in Gran Canaria, Canary Islands

"Stayed here for two nights on my final stop in Gran Canaria. The basics are solid. Staff were professional, and the hotel was clean and well maintained. No issues there. I also appreciated that underground parking was included. That said, this property is clearly geared toward business travelers, not solo leisure stays. For what you get, it felt overpriced. The location is convenient for airport access if you have a car, but otherwise it’s not particularly appealing or enjoyable to spend time around. The garage was usable but not smooth to navigate, which became a minor daily frustration. The hotel itself was also quite noisy at times. Food was a weak point. Breakfast was acceptable, but overall dining quality was below expectations. Overall, I’d rate it around a 3/5. If you’re a business traveler needing quick airport access, it does the job well. For a solo traveler looking for a more relaxed or enjoyable stay, there are better options."

"Very good value 4 star hotel, good food and good facilities"

"Pools and seating areas excellent, buffet and restaurants excellent, large rooms"

"Very clean, great pools (not heated in winter). Limited restaurant options outside of the buffet meals. "

"We really enjoyed our stay at Santa Catalina. The room was very nice, well kept and clean. The hotel had a very pleasant vibe. Breakfast was excellent with great variety of options. The service was OK. Great at times and requiring improvement at some instances. We really liked the amenities, including the pools. We found the restrictions on which pools our toddler could use and which not somewhat restrictive. There is absolutely no harm in allowing kids to the soa pool under restricted hours, e.g. morning until 19am. Many other more prestigious hotels do it, why not Santa Catalina. Thankfully staff were accommodating were they could!"

"This was a great property! The staff is really friendly and really helped us out. Especially after I had left some valuable stuff in the room when we were rushing out trying to catch our flight. I called when we got back to Madrid and the staff couldn't have been more helpful in locating our missing items and coordinating their return to us. Would definitely recommend staying at this resort. It is really centrally located in Mogan."

"My general impression is that the room felt too cheap for how expensive it was. I had multiple issues which, to their credit, the staff responded to with concern. It’s the little things as they say: there was no hand soap in my room, and when I asked for it, they just said they had run out. It wasn’t until I got a bit upset that they sent me some body gel to compensate. There were also issues with the toilet (constantly running water), which led to it needing to be replaced; this took a couple of days. And the AC is locked at 18 Celsius, which means it isn’t really cooling down enough. When we mentioned this they sounded surprised, which is not believable considering that it happens in several rooms. This hotel is good for the adult things and the proximity to Yumbo, but one can do better for the price, without a doubt."

"All good. Great fun events for children. Pool area is lively and supervised, but there’s also plenty of quiet areas for relaxing in the sun. Great range of choices for all meals in main restaurant; didn’t use the snack bar."

"Pool and garden areas are great and alway kept clean and tidy. Staff friendly. Rooms good. Breakfast is comprehensive and starts at 7 which is good if you’re going out for the day. Only negatives are - tvs are not smart no Netflix or Amazon YouTube etc… some machinery noise humming in room maybe affect you if a light sleeper. "