"Loved this hotel. I just had wanted to swim in the lake and when I went on the stone steps to go into the lake I fell due to a slimy substance being all over the stairs that you could not see. I was lucky i only hurt my back and arms and didn’t hit my head. This area needs to be roped off so no one gets killed on these steps."
"It was a great stay and staff was super helpful. The only thing I didn’t like was the location. I personally like to stay in center of the tourist area. If you don’t mind it is a great hotel and staff."
"This is a beautiful, elegant and unpretentious luxury resort & spa. The pools, grounds, spa & dining are immaculate! A five star experience. You must have a car and be comfortable driving swift back, narrow mountain roads to climb the 2,800 feet above Lake Lugano. Stunning!!"