Great Valley hotel guide. Hilton Hotels hotel in Great Valley, Pennsylvania

"Lovely front desk staff! Clean rooms, free coffee in the lobby, close to parking."

" Kitchen and laundry facilities were convenient. However, sound insulation is quite poor—even small noises travel through the walls. There were frequent disturbances from running, stomping, late-night TV, and conversations."

"There were only a few issues. The furniture and wallpaper need updating the lighting in the bathroom was not good. Bathtubs are out of date, and for older people, dangerous to navigate. The HVAC system let cold air in from the outside. Pros: very friendly staff. The restaurant served up very tasty food the bed was okay but felt a bit saggy and worn out. "

"Room was clean. Inadequate lighting in the bathroom or room. "

"bathroom ceiling had mold and the bed coverings were stained"

"Hotel was clean and staff were pleasant. "

"They were undergoing renovations but it was still a pleasant experience"

"Yes, parking was easy. breakfast was ok."

"The day I was traveling with my baby, the hotel called me to confirm my reservation by having me pay for the room over the phone. I told then I didn't feel comfortable and that I had selected to pay in person in the hotel room. She was rude and didn't like that I wouldn't pay but I read her my reservation policy and had till later that day to pay without cancellation of my reservation. I also told her that I was traveling alone with a baby and would get in late. Then when I got there, other women that just checked in came back from their room to complain of it's smell. The women behind the desk gave them disinfectant spray as the solution. Then after I checked in the room was dirty. There was pee around the toilet. The bed looked like it was slept in. The sheets did not look or feel fresh. They felt old and used. Food crumbs were all over the carpet. There was sticky stuff on the night stand. Lamps were stained with water. The phone and lamp was broken. I called the front desk through my cell phone and the lady was rude. She said she couldn't help me and hung up on me. I tried to check out that night and they did not give me a refund. "