Search Guest Houses in Greater Antilles

"The beach here is nice however the overall experience, staff, and amenities leave much to be desired. Upon arrival as were asked if we were interested in upgrading to a family suite, which we declined thinking the original room we had booked would fit our needs. When we arrived at the room the ceiling was leaking and the room smelt of mold. The shower was also open to the rest of the room through clear glass, making for an awkward situation being we were there with our fifteen year old daughter. When my husband went back to the front desk it became apparent the gentleman working was wanting to make a cash deal to be paid directly to himself in order to move us to a better room. He completed a form saying we had complained about the room, pocketed the few hundred dollars he charged us, and we were able to move to a much larger room without a leak. It was very apparent that the employees were only interested in receiving compensation from guests and were not otherwise interested in creating a welcoming or positive experience. "

"Great room and service as usual! "

"The hotel was very clean! I didn’t get a chance to book the airport shuttle so I ended up paying $60usd both ways. The food for the main buffet was okay good for buffet food. They’re pretty strict on being dressed for dinner meaning no pool outfits. The reservations for the other restaurants they have on site fill up quick! The Asian spot has a very select menu and you were only able to pick 3 food items per person. The staff were very friendly and made the experience wonderful. Food service to the room does take awhile though but it’s expected being that it’s a giant resort. Beach was nice and not crowded the water slides were fun and the gym is good "

"The attitude of the staff was the best I’ve experienced in Jamaica. I was disappointed however in the beach. Too much rocks in the water. Needed water shoes in order to go swimming. Good thing there were a lot of pools to choose from for swimming. Every thing else was great, clean rooms daily and snacks refreshed daily. "

"Staff was not helpful at all room leaked the whole trip was told no more rooms available and nobody never came to check I will be calling customer service to speak to someone "

"Would stay here again "

"The staff was as reat as you could find. Helpful, always smiling and very polite."

"Enjoyed our stay we had a clean room with a great staff who were very friendly and helpful. Food was very good and enjoyed our visit. "

"The resort is 5 stars. From check-in, to the room, food, entertainment & customer service, you get the best. I recommend this resort to those who enjoy an adults all inclusive resort."