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"There are no hooks in the bathroom. Everything else was very good!"

"Very nice hotel with great amenities and dining options. The Japanese style onsen is terrific. The dinner seafood buffet is recommended for variety and freshness. The breakfast buffet offers both Asian and western selections. Considering the amenities, this hotel is good value."

"It was ok. The breakfast was good but the room and amenities have room to improve. "

"Rooms were nice. The location, next to train and bus station, make it easy to get around. Staff was helpful."

"Kindness is an apt word, but also generous! My jaw dropped in amazement when the clerk at check-in handed me a paper that listed all the free amenities. Staff are extremely accommodating (helped me navigate a phone call, helped me park in lot, checked daily to see if we wanted housekeeping, helped with a laundry issue, and someone is constantly cleaning, in other words housekeeping is perfect! There is a second comforter in cabinet if needed. Abundant breakfast buffet which introduced me to some special items new to me (wood ear,, an apple-like melon, braised greens-possibly sweet potatoe greens?—cooked radish, taro, braised pigs feet with beans which was actually delicious, eggs different ways including scrambled with special pieces of this/that with different flavors, chicken stewed with chestnuts etc..). But snacks!! Taiwanese chips and crackers, coffee, teas,?ICE CREAM x 6 FLAVORS (grape, strawberry, vanilla, chocolate, milk caramel and Valentine fruit). Fabulous, comfortable place that has spoiled other hotels for us now!! Forgot the mention: late night snack available —looked like a buffet—but we were full from dinner so we did not partake (so nice and generous that would make us feel guilty). Very grateful for 3 nights of Kindness’ "

"Very clean room and elegant space design. It gives people a very relaxed and comfortable feeling. The staff was friendly and helpful. Especially when we took a taxi to check-in , there was an incident happened that my daughter’s wallet was dropped in the car. The staff quickly assisted in bringing up the security video tape to check the car number and assisting in finding the phone number of the driver at the taxi station. Fully showed the enthusiastic and hospitable nature of Taitung people.Thanks for the unforgettable kindness!"

"I can't say enough nice things for this hotel. Kids-friendly. Tons of things to do for kids. Clean. Well-kept. Well-staffed. Breakfast is superb. I just hope it stays this nice for many years to come. "

"Nice property, nice people. Right near train station which is good AND bad. You can literally walk there, but the area is in an undeveloped area with nothing but a 7-11 and Family Mart. You'll need some way to get to town center. I'm a biker so I just rode bicycle everywhere. Breakfast is bland as toufu. Same thing every day."

"Complete self check-in property. Make sure you have a cellphone with active data (wifi). Nice properly, all stairs no elevator so keep that in mind with your luggage or any seniors that may be staying. "