Greenwood hotel guide. Best Western hotel in Greenwood, California

"Our room looked nothing like the one in the picture. It looked much older. It was clean, but definitely dated, not like the much newer, fresher looking room in the pictures. They are clearly trying to save money by only including certain in-room amenities when requested. Our room did not have a plastic bag for our dirty clothes, and it didn't even have a "do not disturb" sign. We had to go back up to the front to request these things. On the second day of our stay, we requested clean towels and were told they were out. To their credit, they did bring clean towels to our room later in the day, but how does a hotel run out of towels in the first place? Also they seemed to be extremely short staffed, as on a couple of occasions I had to wait quite a while at the front desk to be served. And the person manning the front desk was the same person servicing the breakfast room, so at one point they had run out of sausage and it took a really long time to find the front desk person to let them know, and then an even longer time for them to finally have the opportunity to come refill the sausage. I don't blame the employee for this, they were doing what they could. The hotel needs to have more people on staff. All in all, it wasn't terrible, but we were definitely expecting a lot more based on the reviews. It was your basic, run-of-the-mill discount motel."

"The staff upon arrival was kind and helpful. Our room was very clean and the A/C was perfect a good nights rest. Breakfast was good and fresh. We lounged in the lobby lounge area and talked, laughed, and caught up on life. This was a girls weekend and we enjoyed it! "

"Walls and windows are very thin and you can hear so much noise. We had a hard time sleeping. Also, the air conditioners are old and was super loud and making weird noise. Everything else was fine, but it is a noisy place."

"Our room smelled like an ashtray. We didn’t have time to switch rooms since we had to leave right away for dinner and a concert. I did mention it the next morning to the front desk and they said they would notify housekeeping"

"Very nice rooms and very good breakfast for $12"

"The room was very clean and the staff was friendly and helpful. The breakfast was excellent. The air conditioning worked well but was a bit noisy. But they got my name wrong on this message....my name is not Wesley."

"Decent hotel for the price in an area with great food."

"So great in every way! I will come back for sure "

"It was okay. Came in early evening and the front desk was a bit standoffish. Didn’t try the breakfast but they had good options. Free parking was a plus. The odor of the building was interesting. Smelled dirty but with a floral perfume."