Hotel Keluarga di Grinnell

"Check in was a pleasure. The gentleman that checked us in could not have been more nice and polite and even funny. He was awesome. That being said, the hotel needs a good cleaning. From the lobby to the rooms. You can tell they just run a rag through everything and call it clean. It also smelled like smoke everywhere. Can't stand cigarette smoke! Hope they do a better job at appearance and cleanliness."

"This facility received low ratings for the following reasons: Our room wasn't cleaned when we checked-in (9pm), despite housekeeping saying it was. We were moved to another room, but had to go request bath towels because we had none. Bottom of stairwell reeked of cigarette smoke (as did a front desk staff). Room was nice. Bathroom could use a serious update (mold spot on ceiling from water damage). "Hot" tub was very cloudy & not at all hot. Room showers did not provide very hot water...

"Stayed for one night. Room was clean and beds were comfortable. Would stay again. Breakfast was good and everyone ate and had options. Had teenagers with us and they were pleased too."

"I appreciated that the floors weren’t carpeted. Would like to see that at more hotels."

"Great customer Service from the Front Desk, room was spacious and clean."

"The staff seemed very nice, but the motel seemed rundown. There was no maid service until you checked out. The room did include a mini-refrigerator and a microwave. They provided a buffet breakfast, but did not readily replace the food and drink as it was used up. Often there was very little left by 8am. The pool water looked very dirty."