"This hotel is not like its pictured online. It is not updated and some things were falling apart. we had roaches in our room and reported a broken luggage rack. nothing was done to change our room or upgrade us.
after watching a sunset we witness a couple and there young child playing in front of playa taco as RATS ran across the cement its only a miracle the child wasnt attacked.
we reported it to front desk who said its florida its common here
we checked out and left 4 days early, booked thru expedia and were not issued a refund even tho hotel only billed us for the one night expedia couldnt reach anyone to issue us a refund so im stuck paying for a week we werent there.
food options are horrible if your allergic to seafood your extremely limited on what to eat also if you not there at designated time you cant eat certain foods.
the pool areas and walkable areas were very dimly lit and honestly me and my wife felt uncomfortable.
would NOT recommend this to anyone every.
it took almost a whole day to inflate the water slide, mother nature didnt cooperate nor did the lovebugs that swarmed the whole area covering us as we walked. if it wasnt for the teacher convention it was devoid if customers staying
the only plus was water was blue,"