Hotel dekat HK on the Bay

"👍"

"Towels and rag along with bed sheets were dirty. The tub wasn’t clean when we arrived. There were dead bugs behind the beds. Definitely will not be returning."

"Very poor customer service. I made my reservation two weeks in advance and expected the hotel to honor my booking. On the day of check-in, my flight was delayed, so I called the hotel and spoke with the manager. I explained that I would be arriving late, and she assured me that it would not be a problem. When I finally arrived, the receptionist informed me that the hotel was sold out and that my room had been given away. I was told they had tried to contact me but could not find my phone...

"Very kind respectful staff."

"We were very empressed with this place. The ladies who checked us in were wonderful We said we would definitely stay here again"

"Room was clean"

"My bathroom door fell off the track onto the floor. They gave me a second room that was already occupied. The 3rd room was a handicap room with two full size beds. Lastly when I booked the room it stated it had an oceanfront view, only thing I saw was the highway."

"Newer hotel so clean and in good repair. Switched rooms no problem when ac not working"

"Great Staff, wonderful Rooms and very yummy breakfast every morning. Have stayed here 3 times now and it will not be the last"

"Laid back. Clean rooms with a neat layout around a courtyard."

"Wonderful, clean and respectful staff."

"Place very quite"

"The place was fine but dated"

"The motel is old, but well taken care of. The ice machine needs to be cleaned. There is mildew on the inside."

"This hotel has a lot of potential but unfortunately it’s very old and run down. The price is too high for this kind of quality. The rooms are very out dated, bed sheets are literally dirty and stained. The bath tubs needs serious replacement and the sink doesn’t drain properly which overflows. The staff is nice and the location is convenient."

"Really poorly maintained property."

"This is the second time staying in this hotel. Terrible experience- not clean bathrooms and overall the staff was not nice"

"Everything was wonderful and very convenient to all the things I needed."

"Lo único malo es que en la página de te ofrecen un precio y el hotel te cobran 100 dólares mas"

"Nice light clean rooms with excellent heat and air system. Free shuttles to airport. One drawback was Website said shuttle to airport starts at 6 am. When I arrived at Doubletree I was told Shuttle started at 4 AM not 6 am. I could have taken an early flight if the website was correct. That was the only negative"