Hotel dekat Hagley Museum and Library

"I got there and they said they didn't have pet rooms...then I checked online and they had availability on their website. They said to complain to Expedia."

"Yes"

"During our stay at this hotel, cash was stolen from our room while we were at breakfast. We always make sure to close and secure the door, so this was extremely alarming. When we reported the incident, the manager suggested that we must not have closed the door properly, which felt dismissive and unhelpful. They also implied that “not enough time had passed” for a theft to occur — an assumption that did nothing to address the seriousness of the situation. We asked for the key‑log records for...

"This property was clean and well-staffed with friendly people. I really enjoyed my stay!"

"I would stay here again without hesitation."

"nice front desk staff and really nice rooms."

"Room was very clean and comfortable. The only issue I had was it was very noisy at night. Up until 3 am there was stomping and sounded like someone moving furniture above me. Not sure what that was about but other than that it’s a nice place."

"Room was very nice. Good restaurants near by. Shady neighborhood to travel through to get there"

"The furnishings were authentic and vintage look from 1900’s. We appreciated this approach to the theme of the stay."

"Overpriced breakfast and parking. We stayed there for two nights, but our room was not made after the first night. The bathroom handle was broken and the ice machine didn't work. "

"1"

"Location, in the older downtown is a bit isolated -- not a really walkable area. Hotel's minimal breakfast: coffee, oranges, a few pastries, is especially constricting, given that there are no sit-down options for a bigger breakfast nearby."

"Customer service was poor. Ran out of towels for the rooms. Broken doors etc"

"Everything was"

"Very nice facility! Staff was very friendly and helpful. The breakfast buffet was excellent with the omelette station. Rooms are comfortable."

"Place was fine. Minor issues were a very loud HVAC unit, very low shower pressure. Breakfast ok."

"Room was clean with fridge and appliances. Breakfast started at 7 and we had to miss it. Tried to check in at 11 as was advertised, but that required extra funds. Very misleading. Room was comfortable. Staff ok"

"The blankets were too thin."

"Our room was spotless, and the artwork was sensational and unique. So many thoughtful features here: high-end toiletries, a white noise machine, fresh milk in the fridge for coffee, a code to access the supply room in case we needed more of something. From Artelo it’s a quick walk to downtown. Would definitely stay here again and highly recommend."