Search Hotels in Hanalei Palms, Hanalei

"As of March 2026, this hotel is undergoing renovations. I'm sure it will be stunning when complete, but for now you'll want to set your expectations a bit lower than normal. There is no formal lobby to enter, rather it is a makeshift area and public bathrooms are portable outdoor restrooms. Navigating to and from rooms is a bit of an obstacle due to areas being totally closed off temporarily. The staff was courteous and helpful. The on-site dining has a lot to be desired, but provides a viable meal at an inflated price, when necessary. Note: this hotel is NOT within walking distance of any shops or restaurants so keep that in mind if you indulge in drinks and then get hungry. There is a community microwave on each floor and mini fridges in the rooms so that's handy. The trade-off is a feeling of solidarity, with a beautiful driveway lined with trees, horses and cattle and a lot of beach to walk in both directions. Pools were clean and enjoyable, hot tub was brutally hot so most patrons just sat on the edge nightly as it was too hot to fully submerge. One hot tub was out of service. No major complaints here. I'm sure once the remodel is complete this will be a top notch resort as long as you don't mind driving to get to shops."

"The staff was excellent and came through in our extremely late check-in. Condo was fully stocked with cooking supplies, patio furniture, toilet paper, paper towel but no beach chairs, no beach mats, very limited dishwashing soap, one dishwasher pod, nothing to clean all the glass top or granite. Otherwise , a beautiful resort and lovely beach, walking trails. Would most definitely stay here again. Ma halo."

"We stayed at Kauai Palms on our last night on Kauai. The staff was friendly and welcoming. The room was small, but clean and the a/c unit did a good job of keeping our room comfortable. The shower was hot and water pressure was great. The room came with a coffee maker and basic cooking supplies like a microwave and refrigerator. We would stay here again if we return to the area in future."

"Very nice jungle view. Clean. Roomy, all needed amenities "

"This was a stay again and again property. The staff was helpful and fun. The ocean front room was the perfect fit for our vacation. Perfect area for each end of the island! We enjoyed everything. The room was clean and quiet! Thank you! "

"What can I say… They don’t call this one hotel without being rated that. Top notch in every category."

"Everything was nice! Clean room and good view"

"Accommodations were above average overall with some shortcomings. The room was equipped with a Keurig coffeemaker and mini-refrigerator, but no microwave. The (heat pump) air conditioner was effective and welcome, but blew directly onto the bed so you could not escape the direct air flow. Coffee was provided for the Keurig, but no decaf. Room doors (to the hall) could not be closed quietly so early risers or night owls woke those sleeping. I'd probably stay here again, but would have to consider these downsides first."

"Our experience at the Hilton Garden Hotel was mediocre, with a pretty rough start: we arrived at night and realized immediately how the pictures representing the room and hotel on the Expedia website were not representing the reality. The Hotel and specifically our room were absolutely outdated, carpet was dumped with humidity, furniture, microwave and mini fridge were old. The room was a King Bed one with ocean view and the glass window was absolutely dirty, like it hadn't been cleaned for weeks. Before going to bed we realized that the bedsheets were stained and asked the reception to replace them. The morning after, following an inspection in daylight, we realized that there was MOLD everywhere, literally on every surface (bathroom, doors frames, nightstand lamps, etc) and requested a room change. That was the start of our vacation, pretty disappointing after paying so much for such a room. We were transferred to a room at the second floor, slightly better and again, the view was lovely but the window was really dirty to the point that my partner cleaned the exterior just enough to see through it a bit better. They finally cleaned the window after a couple of days, I guess someone else complained if how dirty windows were on that floor. Staff was nice and the hotel is located in a very convenient location, the beach is lovely too. But overall the Hilton is overpriced for the experience and we found the quality of their bedrooms as basic as a motel's. Not recommended."