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Reviews of Veranda High Resort Chiang Mai - MGallery

5 out of 5
Veranda High Resort Chiang Mai - MGallery
192 Moo 2 Banpong, A. Hangdong, Hang Dong, Chiang Mai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 216 out of 375 reviews" "
Rating 8 - Good. 122 out of 375 reviews" "
Rating 6 - Okay. 26 out of 375 reviews" "
Rating 4 - Poor. 10 out of 375 reviews" "
Rating 2 - Terrible. 1 out of 375 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 3 nights in Apr 2024
Response from Aphichash Srimouang / Executive Assistant Manager on 16 Apr 2024
Dear Lydia,Thank you for sharing your experience and if you are going to be in the north of Thailand again. We would be excited to welcome you back.Kind regards,

10/10 Excellent

Kristyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything I wanted and more. The views were incredible and I wish I had dedicated 1 full day to enjoy all the amenities. They have some cultural classes and activities for you to enjoy as well as multiple pool areas. In addition it’s just a beautiful property to walk around. I can not recommend this hotel enough. Since it is further out from the city center the hotel can help organize taxi rides and the taxies are always on time.
Stayed 3 nights in Mar 2024
Response from Aphichash Srimouang / Executive Assistant Manager on 16 Apr 2024
Dear Kristyan,Thank you very much for spending your time and sharing your feedback after recent visit. We always love to hear from our guests after their departure, sharing with us and the travel community out there their feedback, thoughts and comments.I already shared your praise and feedback with the team and we all enjoyed reading, that your stay and time with us was memorable.Thank you again for sharing your experience and if you are going to be in the north of Thailand again. We would be excited to welcome you back.Kind regards,

10/10 Excellent

vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the room was absolutely gorgeous. It’s just very far away from anything, but for romantic getaway you can’t beat it. The rooms are truly outstanding
Stayed 3 nights in Mar 2024
Response from Aphichash Srimouang / Executive Assistant Manager on 16 Apr 2024
Dear Vincent,Thank you very much for choosing to stay at Veranda High Resort Chiang Mai - MGallery and sharing your feedback after recent stay with us. We are glad to read that you totally enjoyed the stay with our little mountain retreat.Thank you again for sharing your experience, and we hope that Veranda High Resort Chiang Mai - MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai and we trust your next visit will be as pleasant as the previous one.Kind regards,

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Veranda High Resort Chiangmai is an architectural gem in a beautiful, tranquil area outside of Chiangmai. The resort was visually stunning, with modern design with a brutalist touch surrounded by verdant mountains. There were some inconsistencies in our experience: the pool is too cold to use in January, the not-so-sensible guestroom (awkwardly designed bathroom retractable walls and not enough hooks and rails for wet towels and swimsuits), and the finishes that could use some touchups. Overall, the stay was, relaxing, satisfying, and pleasant. Breakfast is plenty and delicious, and their dinner gets a B for Thai dishes. Some concerns for guests with mobility issues, given the constantly changing elevations, some areas of the resort are unevenly paved and underlit. A bonus was the walk through the nearby village to reach the mountaintop pagoda that is different from other Buddhist temples anywhere else in Thailand.
Response from Executive Assistant Manager on 17 Feb 2024
Dear Richard,Thank you very much for your visit and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating and very much appreciates for sharing your concern, I definitely discuss with department concern for further improvement. Thank you very much again for sharing your experience and we hope to have an opportunity to welcome you back again in the future.Kind regards,Aphichash SrimouangExecutive Assistant Manager

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, the infinity pool has a view of a white temple and the other areas are well maintained and put together.
Stayed 2 nights in Sep 2023
Response from Executive Assistant Manager on 17 Feb 2024
Dear Larry,Thank you very much for your visit and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating and we all hope that Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai.Kind regards,Aphichash SrimouangExecutive Assistant Manager

10/10 Excellent

Charles

Stayed 5 nights in Jul 2023

10/10 Excellent

Kuljira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Executive Assistant Manager on 25 Jul 2023
Dear Kuljira,Thank you very much for your visit and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating and we all hope that Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai.Kind regards,Aphichash SrimouangExecutive Assistant Manager

10/10 Excellent

Willy

Stayed 2 nights in May 2023
Response from Executive Assistant Manager on 10 May 2023
Dear Willy,Thank you very much for your visit and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating and we all hope that Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai.Kind regards,Aphichash SrimouangExecutive Assistant Manager

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful peaceful stay. Daily free shuttles to the city. complimentary activities daily. I couldn't have asked for a better stay! The room, provided robes, and nightly soaks were a dream!! I will definitely stay again if I'm in Chiang Mai.
Stayed 3 nights in Apr 2023
Response from Executive Assistant Manager on 10 May 2023
Dear Christina,Thank you very much for your visit and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating and we all hope that Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai.Kind regards,Aphichash SrimouangExecutive Assistant Manager

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we have ever stayed.
Stayed 9 nights in Apr 2023
Response from Executive Assistant Manager on 10 May 2023
Dear Nathan,Thank you very much for your visit and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating and we all hope that Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai.Kind regards,Aphichash SrimouangExecutive Assistant Manager

8/10 Good

Tyginn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed there for 2 nights and found the sprawling resort to be peaceful and quiet. However, we found the property not very well maintained as it is a few years old already. For eg, the water feature wall outside our room could hv been a nice feature if not for the moss growing on the wall. All in, we had a peaceful stay there.
Stayed 2 nights in Jan 2023
Response from Aphichash Srimouang on 24 Feb 2023
Dear Tyginn,Thank you very much for your visit and sharing very nice feedback after recent stay with us. We are delighted to receive such a glowing review rating and we all hope that Veranda High Resort Chiang Mai – MGallery will be your first choice of accommodation when you have a chance to visit Chiang Mai.Kind regards,Aphichash SrimouangExecutive Assistant Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Had a wonderful stay here. Will be back
Stayed 1 night in Apr 2021
Response from Veranda Team on 7 Jun 2021
Thank you for taking the time to write your lovely review of your recent stay at Veranda High Resort Chiang Mai and we hope to welcome you back again soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

YO, Japan

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property excels at everything. Rooms are spacious with a separate big bath tub, sitting area, closet/dressing area, and sitting space outside. Extremely well thought out room with great amenities. Fridge, coffee/tea making items, TV, adapter, hair dryer, robes, slippers, bags to be used around the property (especially useful to go to the pool), comb (and all the usual bath amenities) are all very considerate. Spa, restaurants, pools, gym, and all - just an amazing place to stay.
Stayed 3 nights in Feb 2020
Response from Veranda Team on 17 Mar 2020
Thank you for taking the time to write your lovely review of your recent stay at Veranda High Resort Chiang Mai, it's our pleasure to offer you a fantastic stay. We hope to welcome you back again soon.

10/10 Excellent

Sabine, San Francisco Bay Area

Liked: Cleanliness, staff & service
Perfect hotel to relax and enjoy some peace and quiet in beautiful surroundings. Rooms are very spacious, clean, very comfortable bed and offer gorgeous views. Excellent breakfast buffet. Wonderful spa and infinity pool!
Stayed 2 nights in Feb 2020
Response from Veranda Team on 19 Feb 2020
Thank you for taking the time to write your lovely review of your recent stay at Veranda High Resort Chiang Mai, it's our pleasure to offer you a fantastic stay. We hope to welcome you back again soon.

6/10 Okay

Blake

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2019
Response from Veranda Team on 28 Jan 2020
Thank you for taking the time to rating us review score of your recent stay at Veranda High Resort Chiang Mai and we hope to welcome you back again soon.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy
The resort is very cozy. It is on the top of the hill and you can enjoy the beautiful, relaxing, green surroundings and the view of the far away temple. Breakfast is awesome.
Stayed 1 night in Dec 2019
Response from Veranda Team on 28 Jan 2020
Thank you for taking the time to rating us review score of your recent stay at Veranda High Resort Chiang Mai and we hope to welcome you back again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeah it was nice
Takes about 30 mins in a Grab taxi to get to the centre, so not too far out. And Grabs were surprisingly easy to get, despite not being in the centre. Nice place, nice staff, nice views. Yeah go for it!
Stayed 7 nights in Dec 2019
Response from Veranda Team on 28 Jan 2020
Thank you for taking the time to rating us review score of your recent stay at Veranda High Resort Chiang Mai and we hope to welcome you back again soon.

10/10 Excellent

Alex, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An astoundingly beautiful property and rooms. We loved how peaceful it was, the pool was spectacular and our room was lovely. I was one of the few people to use the gym and it was great (for a hotel gym). If I were being picky, I would say the eco friendliness isn’t great (water provided only in small bottles that aren’t recycled - no where to fill water bottles), the TV was a smart tv without any linking capabilities, at breakfast there was no quality coffee, and the coffees and teas in the room were really subpar (Nescafé instant) given how expensive this place is. BUT we had a fabulous stay!
Stayed 2 nights in Oct 2019
Response from Veranda Team on 24 Oct 2019
Thank you for taking the time to write your lovely review of your recent stay at Veranda High Resort Chinag Mai and we hope to welcome you back again soon.

10/10 Excellent

Cc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere , clean , wide and luxurious feeling over staying , highly recommend
Stayed 1 night in Aug 2019
Response from Veranda Team on 4 Sep 2019
Thank you for taking the time to write your lovely review of your recent stay at Veranda High Resort Chiang Mai and we hope to welcome you back again soon.

10/10 Excellent

JLo, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, room was clean although some amenities were a bit old.
Stayed 6 nights in Jul 2019
Response from Supascha P. on 12 Aug 2019
Dear JLo, Thank you very much for your feedback. We are glad to read that you enjoyed our property and its beautiful location just outside of Chiang Mai. We are also glad to advise you that we are currently undergoing a major maintenance project. We hope that you will find the opportunity to return to enjoy the refreshed rooms. Kind regards, Supascha P. Assistant Guest Experience Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the serenity and the exclusiveness of the the resort.
Stayed 1 night in Jul 2019
Response from Veranda Team on 10 Jul 2019
Thank you for taking the time to write your lovely review of your recent stay at Veranda High Resort Chiang Mai and we hope to welcome you back again soon.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Supascha P. on 9 Jun 2019
Thank you for taking the time to rating us review score of your recent stay at Veranda High Resort Chiang Mai - MGallery and we hope to welcome you back again very soon.

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019
Response from Veranda Team on 23 May 2019
Thank you for taking the time to rating us review score of your recent stay at Veranda High Resort Chiang Mai and we hope to welcome you back again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019
Response from Veranda Team on 13 May 2019
Thank you for taking the time to rating us review score of your recent stay at Veranda High Resort Chiang Mai and we hope to welcome you back again soon.

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, amenities
This hotel is a bit confusing - the grounds and the pool are impeccably well maintained. They are among the most beautiful in Chiang Mai. However, the rooms aren’t very well kept and the food/drinks are substandard.
Stayed 1 night in Mar 2019
Response from Veranda Team on 27 Mar 2019
Thank you for taking the time to review your stay at Veranda High Resort Chiang Mai, your comments and suggestions are very helpful and we will look into all aspects you mentioned. And we hope to welcome you back again soon.

4/10 Poor

ANAN

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019
Response from Veranda Team on 21 Mar 2019
Thank you for taking the time to rating us review score of your recent stay at Veranda High Resort Chiang Mai and we hope to welcome you back again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Was expecting a bit more
The hotel needs some good TLC and is starting to show its age. I have found the service to be inconsistent (from so so to really good). The iconic swimming pool is ...well, Instagram worthy and many residents seize this opportunity and take lots and lots of picture (can be annoying). Considering how heavily this resort is advertised by Accor, I was expecting a bit more. Overall, still a nice stay but I don’t know if I’ll come back.
Stayed 1 night in Feb 2019
Response from Veranda Team on 21 Mar 2019
Thank you very much for taking the time to write your comments and suggestions, we will look into the areas you mentioned and do what we can to make things more comfortable for our future guest.

10/10 Excellent

Panchanit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Veranda Team on 21 Mar 2019
Thank you for taking the time to rating us review score of your recent stay at Veranda High Resort Chiang Mai and we hope to welcome you back again soon.

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Veranda Team on 14 Feb 2019
Thank you for taking the time to rating us review score of your recent stay at Veranda High Resort Chiang Mai and we hope to welcome you back again soon.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the price
The hotel is away from the town center and I enjoyed the peacefulness very much. The lobby and surrounding are beautiful. Checking-in is a breeze while we were having the welcoming drinks. However, the room itself is disappointing. We stayed in a 2 rooms apartment at the Residence Wing for 3 nights. The apartment is very spacious, but it’s really rundown for the price we paid for. Housekeeping came everyday, but cleanliness is not up to standard. A major revamp is a must for this hotel!!
Stayed 3 nights in Dec 2018
Response from Noppasorn V. - Veranda Team on 24 Dec 2018
Thank you very much for taking the time to write your comments. We apologize for the problems that you encountered during your last stay. I assure you that we will be looking into each point that you have made.We will looking into the areas you mentioned and do what we can, to make things more comfortable for our future guest.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Noppasorn V. - Veranda Team on 24 Dec 2018
Thank you for taking the time to rating us of your recent stay at Veranda High Resort Chiang Mai and we hope to welcoming you to the resort again soon.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from V Team on 17 Dec 2018
I would like to personally thank you for choosing Veranda Chiangmai and taking the time to write a review about your experience with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love the hotel so much. only one cons for me is water is very cold.
Stayed 1 night in Dec 2018
Response from V Team on 17 Dec 2018
Thank you very much for taking the time to write your comments and suggestions, we will look into the areas you mentioned and do what we can to make things more comfortable for our future guest.

10/10 Excellent

Dhyani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical!
A magical hidden gem! Truly amazing property away from the hustle and bustle of the city overlooking a beautiful temple in the mountains. Our stay was perfect!
Stayed 2 nights in Nov 2018
Response from Veranda Team on 17 Dec 2018
Dear Dhyani, Thank you for taking the time to write your lovely review of your recent stay at Veranda and we hope to welcome you back again soon. Best regards,

8/10 Good

Wang, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be better
Overall is good except 1. Not recommend for their restaurant. 2. Shuttle bus can be more, since it's way too far from downtown. 3. No shower facility in the swimming area.
Stayed 2 nights in Nov 2018
Response from Veranda Team on 17 Dec 2018
Dear Wang, Thank you very much for taking the time to write your comments and suggestions, we will look into the areas you mentioned and do what we can to make things more comfortable for our future guest. Best regards,

10/10 Excellent

Jeremy, Hong Kong

Liked: Staff & service, property conditions & facilities, room comfort
This was our first time visiting Chiang Mai so it was very important to choose a good hotel for our stay. We picked Verdana because our friends had previously hosted their wedding there and we were drawn to it after looking at the pictures. It was around 30 mins to get to the hotel from their airport. Upon checking in, the staff were very attentive and efficient. We arrived slightly earlier but managed to check in without issues. Room was big and the design was very unique. We also had a nice patio where we has our first room service. Room service food was mediocre. The view was stunning. It was so quiet that you could heard birds chirping, waterfalls moving and wind blowing against leaves on the trees. Food at the restaurants were a lot better with a spectacular view. Breakfast was included and there was a huge variety of choices at the buffet. Our room had a lot of ants and tiny bugs which were fine because we were there to experience the mothernature. The only thing that bothered us was that the sewage system for toilets and showers were a bit slow. That led to a weird and foul smell from time to time.
Stayed 3 nights in Nov 2018
Response from Veranda Team on 17 Dec 2018
Dear Jeremy, Thank you for taking the time to write your lovely review of your recent stay at Veranda and we hope to welcome you back again soon. Best regards,

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far away from City center, about 30minutes by car. However the hotel does provide a few shuttles per day going to and from City center every day. For people who prefer more flexible timing to head out to the city, taxi could be quite expensive due to the remote location, costing about 450 baht one-way. That being said, the view and quiet surrounding of the hotel is spectacular, any normal city hotels certainly cannot compete with that. Overall, it's a great and beautiful place to stay if you don't mind the slight inconvenience in traffic.
Stayed 4 nights in Oct 2018
Response from Veranda Team on 17 Dec 2018
Dear Alister, Thank you for taking the time to write your lovely review of your recent stay at Veranda and we hope to welcome you back again soon. Best regards,

10/10 Excellent

Chaz, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful spot. The staff is very nice and accommodating. The buffet was good. The views were amazing. We spent a few days in Chiang Mai city and glad we spent a few days in the mountain. The infinity pool has the best views. All of the grounds were in great shape. The room was 5/5. We stayed in the jacuzzi pavaillion which I would recommend. The shuttle worked out well to get to the city and airport. Will stay at again!
Stayed 2 nights in Sep 2018

10/10 Excellent

Petrina, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Everything was fantastic. From the service, friendliness of stuff, food, scenery, cleanliness of room and just everything. Thank you so much for giving us a memorable stay! They even did a simple decor set up for our anniversary that I had indicated in the memo. Thank you once again.
Stayed 1 night in Sep 2018

10/10 Excellent

Kevin Jude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and wonderful
It is an amazing hotel! Loved it so much !
Stayed 4 nights in Jul 2018

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility in the Thai Mountains
Beautiful, serene, relaxing and inspiring.
Stayed 3 nights in Jun 2018

10/10 Excellent

Ruth, Singapore

Liked: Cleanliness, staff & service, room comfort
Tranquil surroundings!
Breakfast was outstanding, the staff are very welcoming!!
Stayed 2 nights in Jun 2018

8/10 Good

Sunatra, bangkok

Liked: Staff & service, room comfort
Nice view but swimming pool is not clean
A lot of ants in my room i cannot put snak on the table. The staff are very nice and hotel view is very good
Stayed 1 night in May 2018
Response from Veranda Chiangmai the High Resort on 16 Jun 2018
Dear Sunatra, Thank you very much for choosing Veranda High Resort Chiang Mai-MGallery by Sofitel. I truly appreciate you taking the time to write us your valuable feedback. I am pleased to read that you had a lovely stay at our resort and a good service in most areas. I regret somehow to know that few of our room were not up to standard. However, I will work on the suggestions you made especially with pets control and cleanliness. We truly wish to welcome you back again at the Veranda High Resort Chiang Mai-MGallery by Sofitel to show you our improvement and ensure a better stay this time. Sincerely, Manuel Reymondin Resort Manager

8/10 Good

Hoi Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Veranda Chiangmai the High Resort on 16 Jun 2018
Dear Hoi Yee, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
Response from Veranda Chiangmai the High Resort on 16 Jun 2018
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good hotel but a building is a bit old, maybe it is time to renovate. Stunning view at swimming pool. Food has good taste, however they forgot to remove barcode sticker on apple served in Salad.
Stayed 1 night in Jan 2018
Response from Veranda Chiangmai the High Resort on 16 Jun 2018
Dear Valued Guests, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

10/10 Excellent

Cordell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and gorgeous 11 out of 10. Ask for a guy named Benz. He’s the best
Stayed 1 night in Nov 2017
Response from Veranda Chiangmai the High Resort on 16 Jun 2018
Dear Cordel, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

8/10 Good

thumb, Singapore

Liked: Staff & service, property conditions & facilities
Isolated Hotel
Located far away from Chiang Mai city central. It takes around 30min to get to famous destinations. In addition, it also takes approx 30min to call a taxi, but takes more when it is busy as many guests call. Layout in the room is a bit unfriendly as mirror and rack are not in front of bassin so that I can not get amenities when I'm washing hands or tooth brushing. Scenary from hotel is superb and view from room balcony is excellent. If you stay at hotel whole day, you shall enjoy the best relaxing experience. Food served at restaurant is quite fine. The restaurant serves local foods like Kao Soi as well as international favorites.
Stayed 2 nights in Dec 2017
Response from Veranda Chiangmai the High Resort on 16 Jun 2018
Dear thumb, We very much appreciate your comments regarding your stay at the Veranda High Resort Chiang Mai - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuel Reymondin Resort Manager

6/10 Okay

Kes sam

Liked: Cleanliness, property conditions & facilities, room comfort
Overall pleasant stay but Accor can do much better
Air conditioning made noise but was fixed promptly . There was an incense burner but no oil
Stayed 2 nights in Dec 2017