Guests unwind with spa treatments at Hanoi Media Hotel and Spa while enjoying the peaceful atmosphere of Hoan Kiem Lake, with local attractions just steps away
Hanoi Media Hotel and Spa sits near peaceful Hoan Kiem Lake, offering a perfect retreat after exploring the city. Travelers can book rejuvenating massages at the ME Spa, use the complimentary WiFi, and walk to cultural highlights like the Thang Long Water Puppet Theatre.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Free Wi-Fi
Restaurant
Air-conditioning
Business services
The current price is Rp622.211
Rp622.211
Rp705.588 total
includes taxes & fees
3 Jun - 4 Jun
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Located close to Hanoi Old Town Night Market, Hanoi Media Hotel and Spa provides a terrace, dry cleaning/laundry services and a bar. Indulge in a massage, a body scrub and a body wrap at ME Spa, the on-site spa. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
Concierge services, a lift and luggage storage
A 24-hour front desk, massage treatment rooms and smoke-free property
Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hanoi Media Hotel and Spa offer perks, such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities, such as free WiFi and computers.
Other conveniences in all rooms include:
Bathrooms with rainfall showers and free toiletries
32-inch LCD TVs with premium channels
Wardrobes/cupboards, electric kettles and daily housekeeping
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 16
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 352500.0 per day.
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 100000 for children
Airport shuttle fee: VND 400000 per vehicle (one-way)
Airport shuttle fee per child: VND 400000 (one-way), (up to 11 years old)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 352500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Is Hanoi Media Hotel and Spa pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hanoi Media Hotel and Spa?
As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hanoi Media Hotel and Spa on 3 Jun 2026 start from Rp622.211, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hanoi Media Hotel and Spa?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Hanoi Media Hotel and Spa?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Hanoi Media Hotel and Spa provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.
Where is Hanoi Media Hotel and Spa located?
Located in Old Quarter, this spa hotel is steps away from The Old Quarter Gallery and Hoan Kiem Lake. Ha Noi Gallery and Hoan Kiem Lake Weekend Walking Street are just steps away. Hanoi Railway Station is 22 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Location
9.6
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 157 out of 235 reviews
10 - Excellent
157
Rating 8 - Good. 53 out of 235 reviews
8 - Good
53
Rating 6 - Okay. 17 out of 235 reviews
6 - Okay
17
Rating 4 - Poor. 6 out of 235 reviews
4 - Poor
6
Rating 2 - Terrible. 2 out of 235 reviews
2 - Terrible
2
Reviews
Verified
6/10 Okay
Darren
3 Dec 2025
Liked: Cleanliness, staff & service, amenities
Great location, and staff couldn’t do enough for you, just the finer things like good WiFi signal etc,
Darren
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Michael
16 Nov 2025
Liked: Cleanliness, staff & service, amenities
The staff were especially helpful with my abnormal needs (quick laundry service, for instance) and always polite, informative, and efficient. The room was immaculate and spotless, one of my best stays anywhere.
The staff is really what makes this property special. They are so kind and helpful. On top of that it’s in a great location and walkable to nearly everything. I would absolutely stay here again no question.
Always stay at this hotel because the staff are so wonderful and caring.
The hotel is in a great location as well as the rooms being very adequate.
I never stay anywhere else.
The staff were very nice and accommodating. We requested for a ride to the airport very early in the morning and they had breakfast prepared for us which was very sweet.
Great place in Hanoi old quarter. Close to numerous restaurants and stores. Short walk to the lake. Staffs were very helpful and friendly. Definitely recommend.
Room was clean and comfortable. Food was great. Most of all, staff were exceptional. Everyone was very courteous and respectful. Ms Nancy was especially helpful and very accommodating with our requests. She helped arranged our trip to Sapa and day cruise in Halong Bay.
There was a lovely hotel welcoming and staff couldn’t be nicer. The hotel’s location is perfect in the hustle and bustle of Hanoi. The room was big, clean and quiet with comfy beds. I couldn’t fault this hotel and would definitely recommend.
Great location, all staff really helpful and go above and beyond to make sure you have a good stay. Highly recommend. I also got my nails done and she was great.
Great hotel in the Old Quarter, with service and amenities designed with foreign visitors in mind. All staff speak excellent English. Room was comfortable, breakfast had good variety, all staff were very service-oriented. I would not hesitate to stay again.
When ever I visit Hanoi I always try to stay at this hotel. As well as it being a great, boutique hotel in an excellent location. The staff here are so welcome and friendly and I have got to know them all over the last 9 months or so.
Very helpful staff. Great location. Our hotel room had a balcony and it had a nice view of the area along with some seating and decor. Would recommend.
The best part of the hotel is the location, closing many hot spots. And the staffs from the front desk were very nice. They were very helpful on introducing us with the food and the areas.
HONG XIN
Stayed 2 nights in Jan 2024
Verified
10/10 Excellent
Joel
28 Dec 2023
Liked: Cleanliness, staff & service
Good hotel with great staff!
Good hotel with extremely friendly staff! The hotel is in a great location (walking distance to everything).
The hotel is slightly outdated and our room would need to be refurbished within short.
Overall we are very happy with our stay, and I recommend this hotel to anyone visiting Hanoi!
Since finding this hotel a few months back, I always stay here now when in Hanoi.
The hotel is in a good location and the rooms are very spacious,clean and well fitted out.
But the main reason for staying here is the staff. They are so welcoming and go over the top to make your stay plesant.