Mercure Hanoi La Gare offers travelers proximity to the night market and a calm retreat. Brasserie Le Pavillion serves international dishes with garden views. Guests can relax on the terrace or among greenery. Practical services include dry cleaning and luggage storage.
Located in Hoan Kiem, a neighbourhood in Hanoi, Mercure Hanoi La Gare is in a shopping district and near a train station. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Travelling with kids? Consider Food Street Tong Duy Tan and Goethe-Institut Hanoi. Spend some time exploring the area's activities, including golfing. Visit our Hanoi travel guide
Near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Mercure Hanoi La Gare provides a terrace, a coffee shop/cafe and a garden. The on-site international cuisine restaurant, Brasserie Le Pavillion, offers breakfast, brunch, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
Limo/town car service, buffet breakfast (surcharge) and supervised childcare (surcharge)
ATM/banking services, a vegetable garden and a 24-hour front desk
A TV in reception, a banquet hall and multilingual staff
Room features
All 100 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as late-night room service and free WiFi.
More amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with rainfall showers and eco-friendly toiletries
32-inch LCD TVs with premium channels
Free infant beds, electric kettles and daily housekeeping
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Food and drink
Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 330,000 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Brasserie Le Pavillion
Things to do
24-hour gym
TV in common areas
Family friendly
Babysitting (surcharge)
In-room cot
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Business centre
Computer station
Meeting rooms
Outdoors
Garden
Terrace
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
9 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2009
Colonial architecture
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Bidet
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Towels provided
Entertainment
32-inch LCD TV with premium satellite channels
Pay films
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
LED lighting
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for VND 975000.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately VND 330000 per person
Airport shuttle fee: VND 1267000 per vehicle (return)
Rollaway bed fee: VND 975000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hanoi Mercure
Mercure Gare
Mercure Gare Hanoi
Mercure Gare Hotel Hanoi
Mercure Hanoi
Mercure Hanoi Gare
Mercure Hanoi La Gare Hotel Hanoi
Mercure Hanoi Gare Hotel
Mercure Gare Hotel
Mercure Hanoi La Gare Hotel
Mercure Hanoi La Gare Hanoi
Mercure Hanoi La Gare Hotel Hanoi
Frequently asked questions
Is Mercure Hanoi La Gare pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Mercure Hanoi La Gare?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Hanoi La Gare on 6 Apr 2026 start from Rp1.291.000, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mercure Hanoi La Gare?
Mercure Hanoi La Gare doesn't offer parking.
What time is check-in at Mercure Hanoi La Gare?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at Mercure Hanoi La Gare?
Checkout is at noon.
Does Mercure Hanoi La Gare provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 1267000 per vehicle applies.
Where is Mercure Hanoi La Gare located?
This family-friendly Hanoi hotel is located in the business district, within a 15-minute walk of Train Street and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 1 mile (2 km). Hanoi Railway Station is only a 3-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Mercure Hanoi La Gare Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is excellent. Its location is perfect, close downtown, restaurants, laundry services, markets, etc. The breakfast is amazing, with fruit, scrambled eggs e omelettes made on time, coffe, Vietnamise coffee, yogurt, bread etc. The room is so comfortable and the service is polite. I defintively recommend it.
Very new room and good location. Definitely a 4 star room and service. But the breakfast is a bit disappointing. Coffee is bad and not many variety of food
The washroom is so tiny. No proper door in washroom. Washroom door can’t be fully opened as the toilet obstructs. I’m a short (5ft) and even for me the sink was really, really low. Water splashes everywhere, when tap is turned on.
Latha
Stayed 4 nights in Jun 2024
6/10 Okay
Choon Kah Adrian
24 Mar 2025
Liked: Staff & service
Disliked: Cleanliness, room comfort
Unacceptable for a Mercure
Location of the hotel is convenient for my work around the area however the room itself is not the most desirable.
The pillows provided was flat so I took the extra pillows from the cupboard and I couldn’t sleep the whole night.
My neck and my upper back was itching so bad that I threw the 2 pillows from the cupboard onto the floor.
Then I wrapped the soft pillow with towel before I could sleep.
I suspect it was dust mites from the 2 pillows in the cupboard.
For a Mercure, I find this unacceptable
Choon Kah Adrian
Stayed 2 nights in Mar 2025
4/10 Poor
husna
28 Nov 2023
Disliked: Staff & service
I will be making a formal complaint about this hotel! After a very long and tired day, I was feeling cold and there was limited hot water! I was showering and the water went cold. We called reception who quickly sent someone to look at the issues and they said that this is an ongoing problem and we would have to wait for the water to warm up. This is a joke, I would never have stayed there if I had known this. We stayed there for 2 days (4 of us in 2 rooms) and we all had that problem.