Verified
2/10 Terrible
AHN SOOBEOM
1 Jan 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ngoc Mai Hotel
3.5 star property
Travelers begin their day with a hearty breakfast before setting out to explore Hanoi from this centrally located hotel just steps from Hoan Kiem Lake
Choose dates to view prices
Photo gallery for Ngoc Mai Hotel
Ngoc Mai Hotel in downtown Hanoi offers a practical base with breakfast and dry cleaning. Guests enjoy in-room WiFi and can walk to the Old Town Night Market. The property features an on-site restaurant, car rentals, and a business center for convenience.
Reviews
6.06.0 out of 10
Popular amenities
- Breakfast included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Business services
- Bar
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Policies
Check-in
Check-in time starts at noon
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Children and extra beds
Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Payment types at the property
Important information
Optional extras
- Airport shuttle fee: USD 17 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
What time is check-in at Ngoc Mai Hotel?
Check-in begins at noon.
What time is check-out at Ngoc Mai Hotel?
Checkout is at 11 AM.
Does Ngoc Mai Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs at scheduled times. A fee of USD 17 per vehicle applies.
Where is Ngoc Mai Hotel located?
Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street, Hoan Kiem Lake and Hanoi Old Town Night Market. Train Street and Hang Da Market are also within 10 minutes. Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 18 minutes.
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
6.0
Location
6.8
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
Verified
8/10 Good
Thomas
29 Oct 2014
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in the heart of the old quarter.
In the middle of the old quarter, hectic traffic all around, but an interesting place to stay. Take the airport shuttle/taxi, you'll never find it on your own if visiting Hanoi for the first time.
Value for money... excellent.
Ventilation to bathroom area really needed, but the room very spacious and clean, Hotel excellent value for the money, only downside was the owners tendency to overcharge on things like the airport shuttle, and tours, but at such low room rental its forgiven.
Thomas
Verified
8/10 Good
Verified traveller
18 Sept 2014
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort