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Reviews of Oakwood Residence Hanoi

3.5 out of 5
Oakwood Residence Hanoi
No.17, Lane 35, Dang Thai Mai Street, Hanoi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 87 reviews" "
Rating 8 - Good. 20 out of 87 reviews" "
Rating 6 - Okay. 3 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manfred

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Iris on 24 Mar 2024
Dear Mr. Manfred,We are glad that you enjoyed your stay with us!Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manage

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was fantastic but this running area was a little bit congested and difficult to navigate on foot. Overall, it was a fantastic stay.
Stayed 1 night in Mar 2024
Response from Iris on 24 Mar 2024
Dear Mr. Matt,We are glad that you enjoyed your stay with us!Thank you and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manage

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's quite far from shopping and the city centre but the apartment is very nice, would stay there again
Stayed 3 nights in Jan 2024
Response from Iris on 31 Jan 2024
Dear Thanh,Thank you for choosing to stay at Oakwood Residence Hanoi! We are glad to know that you had an enjoyable stay and look forward to welcoming you back in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

Sukhyang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Nguyen Minh Hai - Assistant Front Office Manager on 14 Jan 2024
Dear Ms. Sukhyang,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your experience. We look forward to welcoming you back in the near future. Yours sincerely,

10/10 Excellent

Jungeun

Liked: Cleanliness, amenities, property conditions & facilities
Good service and cleanness
Stayed 3 nights in Dec 2023
Response from Nguyen Minh Hai - Assistant Front Office Manager on 14 Jan 2024
Dear Ms. Jungeun,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your experience. We look forward to welcoming you back in the near future.

10/10 Excellent

Kam Tim

Liked: Cleanliness, amenities, property conditions & facilities
The view is very good and environment is quiet and comfortable. Will go again .
Stayed 2 nights in Dec 2023
Response from Nguyen Minh Hai - Assistant Front Office Manager on 31 Dec 2023
Dear Kam Tim,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your experience. We look forward to welcoming you back in the near future. Yours sincerely,

8/10 Good

LAURA

Liked: Cleanliness, amenities, property conditions & facilities
Odd location seemingly tucked into an alley. But the building was very nice, as was my room. Only glitch was a bizarre sound of water rushing through the ceiling over my bed. Presume it was from a shower above, but the sound was very loud and weirdly in the main/bedroom as opposed to bath. Nice little bananas were welcomed as I arrived after restaurant and bar closed.
Stayed 1 night in Nov 2023
Response from Nguyen Minh Hai - Assistant Front Office Manager on 18 Dec 2023
Dear LAURA,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your experience. Regarding your feedback on the water sound, we will work on further improvement.We look forward to welcoming you back in the near future.Yours sincerely,

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An amazing property to stay at. We came here after a couple days in old town area and it was nice to have a modern luxury hotel that had great amenities. Rooftop pool was awesome for the family to enjoy. Staff were all friendly and very helpful. Would recommended this property and would stay here again!
Stayed 3 nights in Nov 2023
Response from Iris on 13 Nov 2023
Dear David,It gives us great pleasure to read your gracious review of our property! We are glad that you enjoyed your stay at Oakwood and appreciated our services and facilities.Thank you for your nice recommendation and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

8/10 Good

LEI HUI

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
services
Stayed 3 nights in Oct 2023
Response from Iris on 7 Nov 2023
Dear LEI HUI,Thank you for your rating of our property and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

8/10 Good

William

Stayed 1 night in Jun 2023
Response from Iris on 26 Jun 2023
Dear William,Thank you for your recent stay and for your rating of our property! We look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

Paul John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for a night upon arrival in Vietnam. Great and friendly staff. We missed checking out the pool. Should have spent 2 nights in Hanoi instead.
Stayed 1 night in Mar 2023
Response from Iris on 14 Apr 2023
Dear Paul John,Thank you for choosing Oakwood Residence Hanoi as your preferred accommodation choice and for sharing your wonderful review! We are happy that we were able to make your stay memorable and enjoyable and appreciate your nice compliments about our associates.We look forward to welcoming you back in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

Curtis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice place for our quick one night stay. Attentive. No currency exchange at hotel. Washer/Dryer unit on each balcony. Quieter area than Old Town, but some places within walking distance.
Stayed 1 night in Mar 2023
Response from Iris on 9 Mar 2023
Dear Curtis,Thank you for sharing your great review of our property. We are delighted to hear about your satisfying experience and look forward to welcoming you back to Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 8 days, excellent base for exploring Hanoi, both city centre and outwith. First class amenities, very clean, polite staff, hotel very good.
Response from Iris on 19 Jan 2023
Dear JOHN,Thank you for your recent stay and for your great review. We are glad to hear about your satisfying experience and look forward to welcoming you back to Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

Lucinda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Fab place to stay and escape the madness of Hanoi. Lovely pool and fitness area, fab breakfast and Treat restaurant was also tasty! A really nice mix of guests that we even spent time with. You will need the Grab app to get taxis around Hanoi but honestly coming back to Oakwood was fab! Staff are beyond lovely and we even extended an extra night as so comfortable. Thanks for a great staff and will Defo check out the Oakwood in Ho Chi Min.
Response from Iris on 13 Jan 2023
Dear Ms. Lucinda,It give us much pleasure to read your wonderful review! We are delighted to know you had an enjoyable stay with us and thank you for highlighting the excellent services from our team members. Rest assured that your kind words and compliments will be shared with our associates who will be very motivatedThank you again for your nice recommendation and we look forward to welcoming you back to Oakwood Residence Hanoi for another memorable staycation.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

Siau Yong

Stayed 2 nights in Dec 2022
Response from Iris on 20 Dec 2022
Dear Siau Yong,Thank you for your perfect rating of our property. We are glad that you enjoyed your stay and look forward to welcoming you back to Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

ALEJANDRO, Lynwood

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel/apartment. All amenities needed. Very clean and centrally located. Staff was outstanding. Gym/spa facility was excellent. The food at the restaurant was delicious. Very spacious and comfortable. Would definitely stay here again. Great views, A.C, Wi-Fi.
Stayed 2 nights in Nov 2022
Response from Iris on 28 Nov 2022
Dear Alex M,It gives us great pleasure to read your wonderful review of our property! We are so glad to know you were satisfied with all aspects of your stay - the comfort of the apartment and the location, the food, the cleanliness, the wellness facilities and especially the services from our associates.Thank you for your nice compliments and recommendation. We hope to welcome you back to Oakwood Residence Hanoi for another memorable staycation.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

anthony

Travelled with partner
Liked: Amenities
Property was amazing, staff was great, decent location, good gym
Stayed 3 nights in Nov 2022
Response from Iris on 21 Nov 2022
Dear anthony,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are glad to know we met your expectations and you enjoyed our gym, our location and our services. We look forward to welcoming you back soon.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

Samuel, New york

Stayed 1 night in Nov 2022

10/10 Excellent

Yeow Meng Jeremy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful infinity pool at the top floor. Rooms were clean and everthing to expect fr Oakwood. Walking distance to many international cuisines
Stayed 4 nights in Oct 2022
Response from Iris on 18 Oct 2022
Dear Yeow Meng Jeremy,Thank you for choosing Oakwood Residence Hanoi as your preferred accommodation choice. We are glad to know you enjoyed our breathtaking pool, our clean apartment and could discover range of restaurants and amenities in our neighborhood.We hope to be able to welcome you back for your next visit.Yours sincerely,Nguyen Kim HanhFront Office Manager

8/10 Good

Samuel, New york

Stayed 15 nights in Aug 2022

10/10 Excellent

Yosuke

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean and nice service.
Stayed 2 nights in Jul 2022
Response from Iris on 12 Aug 2022
Dear Mr. Yosuke, Thank you for your review of your recent stay at Oakwood Residence Hanoi. We are delighted that you were happy with our facilities and services and look forward to continually being of service to you. Yours sincerely, Nguyen Kim Hanh Front Office Manager

10/10 Excellent

Nissim

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2022
Response from Hanh on 27 Jul 2022
Dear Nissim, Thank you for your rating of our property. We look forward to welcoming you back to Oakwood Residence Hanoi in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager

10/10 Excellent

Lyndon

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic amenities. Great staff.
Stayed 4 nights in May 2022
Response from Iris on 27 May 2022
Dear Lyndon, Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are very glad that you enjoyed our facilities and recognized our team members for their great service. Have a great weekend ahead and we look forward to your next return visit in the near future. Yours sincerely, Nguyen Kim Hanh Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This was my third time staying at The Oakwood Residence Hanoi and again had a very pleasant time. Excellent service from all staff. Needles to say rooms are also excellent.
Stayed 2 nights in Jul 2021
Response from Humayoon (Tom) Shaikhzadeh on 29 Jul 2021
Dear Guest, Thank you for not only the great review but also for being a valued repeat customer of ours. We are delighted to know that you have chosen to stay with us three times in the recent past and enjoyed our services and facilities. We now look forward to your fourth stay!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Great stay
Excellent newly built property in the Tay Ho area. Rooms are beautifully furnished, and staff are very helpful.
Stayed 10 nights in Dec 2020
Response from Humayoon (Tom) Shaikhzadeh on 20 Dec 2020
Dear Guest, Thank you for your recent stay and for sharing your experience with us. We are delighted to know that you enjoyed our services and facilities and we hope that you will consider Oakwood Residence Hanoi for another stay in the near future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a little small but very new and clean. There was even a washing machine and dryer in the balcony!
Stayed 9 nights in Feb 2020
Response from Humayoon (Tom) Shaikhzadeh on 3 Aug 2020
Dear Guest, Thank you for your recent stay at Oakwood Residence Hanoi. We are delighted to know you had an enjoyable stay and would recommend you booking one of our larger room types on your future visit to more thoroughly enjoy our facilities. Sincerely,

10/10 Excellent

giang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, very helpful staffs.
I am so glad we chose Oakwood! The service is amazing and the staffs are very helpful. The room was clean, spacious and overall very comfortable. The place was just recently open so the Rooftop bar and the glass elevator are not operating yet. We only stayed for 1 night (we will def be back and stay longer next time). The location is quite yet close to many restaurants, cafes, markets, etc; which is what we wanted. Our room on 7th floor isn’t high enough to overlook the lake so if you want to see West lake from your room, make sure to book a higher floor room. The pool isn’t heated but very clean.
Stayed 1 night in Jan 2020
Response from Humayoon (Tom) Shaikhzadeh on 3 Aug 2020
Dear Giang, Thank you so much for your generous review of our property. We are delighted knowing that you enjoyed our services and facilities as well as our location and truly hope to have the opportunity to welcome you back for a longer stay. Sincerely,

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Too new hotel
Location is not easy to reach, there are nothing around the hotel, and the hotel still don't have dinner. Balcony is full of pets which you won't willing to open the window.
Stayed 1 night in Dec 2019
Response from Humayoon (Tom) Shaikhzadeh on 3 Aug 2020
Dear Guest, Thank you for choosing to stay with us and we apologize for failing to meet your expectations. Our location in Tay Ho is literally surrounded by restaurants and cafes although there is limited shopping in the area. As a brand new property there were some facilities yet to open but we hope that on your future visit you would be able to enjoy them. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Humayoon (Tom) Shaikhzadeh on 3 Aug 2020
Dear Guest, Thank you for choosing to stay at Oakwood Residence Hanoi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised
The Oakwood was unexpectedly beautiful and clean. We really liked staying here. The neighborhood was nice and convenient for what we needed. The staff was very helpful and kind.
Stayed 6 nights in Dec 2019
Response from Humayoon (Tom) Shaikhzadeh on 23 Dec 2019
Dear Guest, Thank you for staying with us and for your wonderful review. We are thrilled that you enjoyed our services and facilities as well as our location in West Lake and hope to have the opportunity to welcome you back in the near future.

8/10 Good

JOSEPH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, but seems that the hotel construction has just finished. you can still smell the paint in building. bar is not operating yet. standard twin room is quite small for 2 people staying. there's no store around the hotel, closest convenient store is around 15min by walk
Stayed 1 night in Dec 2019
Response from Humayoon (Tom) Shaikhzadeh on 23 Dec 2019
Dear Joseph, Thank you for choosing to stay at Oakwood Residence Hanoi and for your review. Yes, you are correct in stating that we are a new property as we opened our doors only about 2 months back. While we are working on expanding our services I am pleased to share that our Lobby Bar is now open daily and offering a variety of beverages to our customers. As for our rooms may I suggest you try our 1-Bedroom apartment on your future stay as I am sure that you will truly enjoy the comfort and spaciousness of this room type.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Humayoon (Tom) Shaikhzadeh on 17 Nov 2019
Dear Guest, Thank you for your generous review! Best regards,

10/10 Excellent

Thilo

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Humayoon (Tom) Shaikhzadeh on 17 Nov 2019
Dear Thilo, Thank you for staying with us and for your great review. We appreciate it and look forward to having you back with us in the near future. Best regards,

10/10 Excellent

Jeongah

Travelled with family
Liked: Cleanliness, room comfort
진짜 모든게 좋았어요, 친절하고 청결하고 위치도 좋았습니다. 진짜 강추 대가족이면 더더더 추천해요
Stayed 4 nights in Jan 2024
Response from Iris on 31 Jan 2024
Dear Jeongah,It gives us great pleasure to read your wonderful review! Thank you for sharing your satisfying experience about our service and our location.We truly appreciate your nice recommendation and look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

Yoichi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Nguyen Minh Hai - Assistant Front Office Manager on 14 Jan 2024
Dear Mr. Yoichi,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your experience. We look forward to welcoming you back in the near future. Yours sincerely,

8/10 Good

CHANGHEE

Business traveller
Liked: Cleanliness, room comfort
깨끗하고 조용해서 좋았습니다. 추천 합니다
Stayed 1 night in Nov 2023
Response from Iris on 29 Nov 2023
Dear CHANGHEE,Thank you for sharing your great review on your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your satisfying experience and look forward to welcoming you back in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

8/10 Good

YIN CHIEH

Stayed 1 night in Nov 2023
Response from Iris on 29 Nov 2023
Dear YIN CHIEH,Thank you for your ratings of our property! We hope you enjoyed your stay with us and look forward to welcoming you back at Oakwood Residence Hanoi for another memorable stay!Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

JYH BIN

Business traveller
Liked: Cleanliness, room comfort
Good for a stay in Hanoi
Nice room and great breakfast. And friendly staff .
Stayed 2 nights in Oct 2023
Response from Iris on 7 Nov 2023
Dear JYH BIN,Thank you for choosing Oakwood Residence Hanoi and for your great review! We are glad that you were satisfied with our services and facilities. We look forward to welcoming you back in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

HYEOK

Travelled with group
Liked: Cleanliness, room comfort
GOOOOOOD
매우 편안하고, 친절했습니다. 또 방문하고 싶어지게 하는 서비스였습니다.
Stayed 2 nights in Oct 2023
Response from Iris on 17 Oct 2023
Dear Mr. HYEOK,It is our great pleasure to host your recent stay at Oakwood Residence Hanoi! We are delighted to hear about your satisfying experience and thank you for your compliments about our services and facilities.We appreciate your patronage and look forward to your next return visits.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

TAEGYUN

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Iris on 6 Oct 2023
Dear Mr TAEGYUN,Thank you for choosing Oakwood Residence Hanoi and for sharing your review! We are delighted to know you enjoyed your stay and look forward to your next return visit soon.Yours sincerely,Nguyen Kim HanhFront Office Manager

4/10 Poor

hyunsun

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2023
Response from Iris on 6 Oct 2023
Dear Ms. Hyunsun,Thank you for choosing to stay at Oakwood Residence Hanoi and for sharing your review! As we strive to provide exceptional service, your feedback is indeed very important to us. We would much appreciate if you can share more details about your stay experience so that we can have a better picture and take proper action to improve our service delivery experience to our valued customers?We look forward to hearing from you and having the opportunity to welcome you back in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

8/10 Good

Chul Min

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from Nguyen Minh Hai - Assistant Front Office Manager on 2 Oct 2023
Dear Mr. Cho,Thank you for your great review of Oakwood Residence Hanoi and we look forward to welcoming you back in the near future.Yours sincerely,

10/10 Excellent

JYH BIN

Business traveller
Liked: Cleanliness, room comfort
Worth of stay
Great stay in Hanoi. Room is perfect . Nice location and breakfast is awesome. Love to stay again
Stayed 2 nights in Sep 2023
Response from Iris on 21 Sep 2023
Dear JYH BIN,Thank you very much for the encouraging and heartfelt words about your recent stay at Oakwood Residence Hanoi. It is great to know that we were able to make your stay comfortable and memorable. Your excellent review and compliments about our facilities, location and our breakfast are hugh motivation for us.Once again, thank you for choosing to stay with us. We look forward to welcoming you back in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

kwanyoung

Stayed 1 night in Sep 2023
Response from Iris on 13 Sep 2023
Dear kwanyoung,Thank you for sharing your review of our property. We are grateful that you enjoyed your stay and look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

YIN CHIEH

Stayed 1 night in Aug 2023
Response from Iris on 29 Aug 2023
Dear YIN CHIEH,Thank you for sharing your perfect rating of our property! We are glad to hear about your satisfying experience and look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

Loic Julien

Travelled with family
Liked: Cleanliness, room comfort
Résidence fantastique
Superbe résidence. Équipements de qualité. Piscine avec magnifique vue sur la ville.
Stayed 1 night in Aug 2023
Response from Iris on 15 Aug 2023
Dear Loic Julien,It is so amazing to read your gracious review of our property! We are delighted that you had a comfortable stay and enjoyed our services and facilities, especially our breathtaking pool.Thank you for your patronage and we look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Iris on 14 Aug 2023
Dear Sandra,Thank you for choosing Oakwood Residence Hanoi and for your perfect rating! We look forward to welcoming you back soon for another memorable staycation.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

Setsuko

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Iris on 11 Aug 2023
Dear Ms. Setsuko,Thank you for your great review of Oakwood Residence Hanoi and we look forward to welcoming you back in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

Camilla

Liked: Cleanliness, room comfort
Trevligt hotell i fint område
Väldigt trevligt hotell som ligger på gångavstånd från en massa affärer. Dock finns det inga gatlyktor på kvällen och man får försöka vandra i mörker. Men det är ett säkert område och det finns inga anledningar till oro, även som ensam kvinna. Det finns dock andra hotell som ligger i lite mer upplysta områden, som jag hellre skulle välja pga det. Vilket också bevisas av att jag inte bokade samma hotell igen. Men det är i väldigt fint skick. Hotellets restaurang serverar alldeles för små portioner och till ett högt pris, men det är gott.
Stayed 3 nights in Jun 2023
Response from Iris on 31 Jul 2023
Dear Camilla,Thank you for sharing your review on your recent stay at Oakwood Residence Hanoi! We value your feedback as it helps us to improve our products and service delivery. We look forward to having the pleasure of welcoming you back again in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager

10/10 Excellent

YOUNGKYUNG

Stayed 6 nights in Jul 2023
Response from Iris on 31 Jul 2023
Dear YOUNGKYUNG,Thank you for sharing your perfect ratings of our property. We look forward to welcoming you back at Oakwood Residence Hanoi in the near future.Yours sincerely,Nguyen Kim HanhFront Office Manager