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Silk Queen Hotel

4.0 star property
Upscale spa hotel, walk to Hoan Kiem Lake

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Silk Queen Hotel

Photo gallery for Silk Queen Hotel

Exterior
Outdoor pool, open 6 AM to 10 PM, pool loungers
Suite, Terrace, City View | 1 bedroom, premium bedding, down duvets, minibar
Breakfast area
Reception

Overview of Silk Queen Hotel

8.6

Excellent

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant

Check out the area

100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
  • Popular LocationHanoi Old Town Night Market5 min walk
  • Popular LocationHoan Kiem Lake7 min walk
  • Popular LocationHanoi Opera House16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)42 min drive
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Room options

Suite, Terrace, City View

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Separate bedroom
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Luxury Double or Twin Room, 1 Bedroom, City View

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Down duvet
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

Grand Double or Twin Room, City View

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Down duvet
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed and 1 Large Single Bed

Deluxe Double or Twin Room, No Windows

cleanliness

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Down duvet
Premium bedding
Separate bedroom
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Family Triple Room, 1 Bedroom, City View

cleanliness

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LED TV
Premium bedding
Down duvet
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

About the area

Hanoi

Silk Queen Hotel is located in Old Quarter, a neighbourhood in Hanoi, and is in a shopping district and near the airport. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and Ho Chi Minh Mausoleum. Travelling with kids? Consider Food Street Tong Duy Tan, or check out an event or a game at My Dinh National Stadium.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • Hoan Kiem Lake - 7 min walk
  • Dong Xuan Market - 10 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • Pizza 4Ps 11B Bảo Khánh - 4 min walk
  • Met Restaurant - 2 min walk
  • Chất Coffee & Drinks - 1 min walk
  • Gau Coffee & Bakery - 1 min walk
  • Phở Gà Hà - 1 min walk

About this property

Silk Queen Hotel

Luxury upscale hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Silk Queen Hotel, which provides a free daily manager's reception, a terrace and dry cleaning/laundry services. Indulge in a hot stone massage, a body treatment and a facial at Silk Queen Spa, the on-site spa. The on-site international cuisine restaurant features brunch. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks such as:
  • Swimming pool with sunloungers
  • A round-trip airport shuttle (surcharge), an outdoor pool and express check-in
  • Massage treatment rooms, a lift and a computer station
  • Concierge services, a TV in reception and multilingual staff
  • Guest reviews give top marks for the location
Room features
All 60 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • 32-inch LED TVs with cable channels and DVD players
  • Fridges, on-request microwaves and tablet computers

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Silk Queen Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (700 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • Building
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 350000.0 per day.
Cots (infant beds) are available for VND 350000.0 per day

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 423000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 0 (one-way), (up to 5 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 350000.0 per day
  • Rollaway bed fee: VND 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Pool access available from 6 AM to 10 PM
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel Hotel
Silk Queen Hotel Hanoi
Silk Queen Hotel Hotel Hanoi

Frequently asked questions

Does Silk Queen Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM to 10 PM.

How much does it cost to stay at Silk Queen Hotel?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Silk Queen Hotel on 15 Apr 2024 start from Rp2.870.496, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Silk Queen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Silk Queen Hotel?

Motorbike parking only.

What time is check-in at Silk Queen Hotel?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Silk Queen Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Silk Queen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 423000 per vehicle applies.

Where is Silk Queen Hotel located?

This family-friendly Hanoi hotel is located near the airport, within a 5-minute walk of Hang Gai Street, St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 16 minutes.

Silk Queen Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 480 reviews" "
Rating 8 - Good. 182 out of 480 reviews" "
Rating 6 - Okay. 47 out of 480 reviews" "
Rating 4 - Poor. 19 out of 480 reviews" "
Rating 2 - Terrible. 1 out of 480 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Noriko

Disliked: Cleanliness, property conditions & facilities
Even though I took a careful shower, the floor was completely soaked. I now understand why rubber sandals were provided. The power outlet in the room was loose and I had to move the TV and plug it in from the back to charge my phone. The room was large and good but not recommended for a price.
Stayed 5 nights in Nov 2023

6/10 Okay

Morris

Central location in old quarter
Stayed 4 nights in Nov 2023

4/10 Poor

Carolyn

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool needs a good clean!
Stayed 4 nights in Oct 2023

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service
Excellent location in the middle of old quarter, and the staff were really friendly and welcoming! The breakfast was nice and rooms a good size. The pool is ok, but it’s s shame the pool/rooftop bar wasn’t open - we ended up taking the beers from our mini bar to enjoy on the roof for sunset!
Stayed 2 nights in Oct 2023

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness
Perfect area for being amongst it all ,room was nice an clean ,,they don’t replenish the fridge with water, beer etc ,,,if they did they would make heaps of etc money from it ,,,make a basket up too of chocolates,Chips ,etc ,people would buy it as sometimes can’t be bothered walking the streets to circle k ,looking for treats .needs to understand English a bit more if at front desk , Don’t promote pool bar ,if no pool bar false advertising ,
Stayed 8 nights in Oct 2023

10/10 Excellent

Syd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location,good size room and very friendly staff would recommend.
Stayed 2 nights in Sep 2023

6/10 Okay

Ian

Liked: Room comfort
3 days in Hanoi
Nice enough hotel but terrible staff service. Would not stay there again because of the service
Stayed 3 nights in Aug 2023

10/10 Excellent

Anne

Great people
Stayed 1 night in Aug 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Roof top bar was not open.
Nice size room, comfortable beds. Good central location. Pool area and bar area in need of some maintenance attention, the roof top bar was not open.
Stayed 2 nights in Mar 2023

4/10 Poor

Stefan Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Other places much better
The shower was tepid at best no hot water, only had bath and would be horrible to get in and out of for people with disabilities. rooms were noisy.
Stayed 2 nights in Jul 2023