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Thang Loi Hotel Hanoi

3.5 star property

Choose dates to view prices

Located close to West Lake, Thang Loi Hotel Hanoi provides a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a bar.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is Rp515.107
Rp584.131 total
includes taxes & fees
27 May - 28 May
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About this property

Thang Loi Hotel Hanoi

  • Hotel near West Lake
  • Consider a stay at Thang Loi Hotel Hanoi and take advantage of a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a bar, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Free self-parking
    • Tour/ticket information, a 24-hour front desk and meeting rooms
    • Concierge services, luggage storage and a banquet hall
  • Room features
  • All 165 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Hydromassage showers, free toiletries and hairdryers
    • Electric kettles, ceiling fans and daily housekeeping

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The price is Rp787.496
Rp893.021 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in time starts at 2:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of VND 1000000 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Does Thang Loi Hotel Hanoi have a pool?

Yes, this property has an outdoor pool. The swimming pool is closed seasonally each year from November 1 until March 31.

How much does it cost to stay at Thang Loi Hotel Hanoi?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Thang Loi Hotel Hanoi on 27 May 2026 start from Rp515.107, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Thang Loi Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Thang Loi Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at Thang Loi Hotel Hanoi?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Thang Loi Hotel Hanoi?

Checkout is at noon.

Where is Thang Loi Hotel Hanoi located?

Located in Tay Ho, this hotel is steps from West Lake and 2.3 mi (3.7 km) from Hoan Kiem Lake. Syrena Shopping Center and Tran Quoc Pagoda are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

6.4

Cleanliness

5.0

Amenities

7.6

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 28 reviews
Rating 8 - Good. 7 out of 28 reviews
Rating 6 - Okay. 5 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 5 out of 28 reviews

Reviews

Verified

10/10 Excellent

Zaw

Liked: Cleanliness, amenities, property conditions & facilities
Good location and view to see Hanoi
Stayed 14 nights in Dec 2025
Verified

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic level older location great view, quiet location. 2nd trip back in a year.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

joanne

Liked: Cleanliness
I liked the location. Resort looks very tired, however room was clean, there was mould on the bathroom roof it didn't feel dirty though you could see cleaners were trying to keep it under control. Was so lovely and quiet until the last night, wow there was people running up and down the corridor making a lot of noise and continually banging doors, this did not stop until around 3am, couldn't call the reception as the phone in room didn't work niether did the number for the resort, however as i only speak English it would not made a difference as none of the staff spoke English. The price definitely reflects the stay The pool does not have any water so don't expect to relax in or around it, there is no chairs either. There is restaurants there, however I never seen anyone eating there or working in them
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lily Hue

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a gift from Cuban government offer to Vietnamese that located on the West lake .The view in room look out the lake and landscape around are so beautiful!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Dat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a nice location (on the shore of a great lake). Very customer oriented staff. old but well kept hotel
Stayed 6 nights in Dec 2024
Verified

2/10 Terrible

Kay

Disliked: Cleanliness, amenities, property conditions & facilities
Staff where all good and spoke English which helped. However our communciations through Expedia where nver replied which was a little unsettling. When we arrived we could see a lovey garden, however when you enter the foyer, you begin to notice things. For one the advertised swimming pool was unavailble. There was no assitance getting our bags to our room and it was up a flight of stairs. The rooms are in a block out over the lake - which should be amazing however the wear and tear over the years are very obvious. The room is a good size, and the vew over the lake at night is lovely. However the furniture, bathroom (showever curtain) etc where all old and worn. We had to call reception to have some one come and fix the TV which required the fixit man to go under the desk and swithc things on and off. Another strange thing was the way the power worked from a centralised remote and when we switched on the bedside lamps they flickered before they worked!! We had included breakfast in our stay, which was very average, and saved by the freshly made omelete. We ended leaving the Tang Loi after only one night. its a shame it has been let go as the grounds, the lake, and the 1970s style architechture could be amazing however it just isn't!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Tom

Liked: Staff & service
It's an old hotel and badly in need of some renovation. The best part is the lake view. It's right on the lake and I loved the balcony. The pool is also a great perk. The rooms, however, felt old and worn out. The bed wasn't comfortable. Also, there is no guest elevator, and while the hotel is only three floors, it does make it difficult if you are carrying a lot of luggage.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Lily Hue

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel !
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lily Hue

Liked: Cleanliness, property conditions & facilities
beautiful hotel
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness
It was an OK stay.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Eric

Disliked: Amenities, property conditions & facilities
The stay was overall just okay. The hotel is very outdated and could really use some upkeep. The location is decent, with a few places within walking distance, but it’s a bit far from the main road. The breakfast buffet was average, with limited variety, and much of the food was cold on the buffet line. The Wi-Fi was unreliable. Overall, it wasn’t terrible, but I would not stay here again.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

John ho

Liked: Cleanliness, staff & service
yes
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Saul

Disliked: Amenities, property conditions & facilities
The property online looks 10/10 but in person is really outdated. The staff at the front desk are not friendly and informative. I got zero information when I checked in. They also never answered WhatsApp for the questions nor concerns I had.
Stayed 7 nights in May 2025
Verified

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump. My room had cobwebs in every corner, floors dirty, the phone in the room did not work, the shower had no pressure, the tub had rust in the corners the shower curtain was molded. The lake was disgusting, full of trash and dead rotting fish that stunk to high heaven. The buffet was a joke. People in the hallways screaming at all hours of the night beginning at 6am.. no security to enforce any rules or order.DO NOT BOOK THIS HOTEL.
Stayed 7 nights in Apr 2025
Verified

4/10 Poor

Katherine

Disliked: Cleanliness, amenities, property conditions & facilities
Room was very dusty and the bed made us itchy The pool was dirty and unusable, full of leaves and looked like it hadn’t been maintained in a while and had no chairs to discourage you from using it. There was no working lift we had to carry our suitcases up 3 flights of stairs. The toilet did not flush and we were given 2 single beds rather than a double that was advertised.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rooms need cleaned better especially under the bed

For the price of the place compared to other more established hotels in the area, we weren't expecting the same luxories we had experienced at other hotels around the country, but this place was a bit of a let down. The room was filthy, the wooden floor under the bed didn't look like it has been cleaned in years, there was empty bottles, other trash and about an inch thick of dust. The rest of the room only must have had a very basic surface clean as there was dust all over the TV and other surfaces.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Yvonne

Disliked: Cleanliness
Frühstück war abgestanden und alt, Früchte teils vergoren, Pool war halb leer, dreckig und entsprechend nicht nutzbar, Lift war vorhanden aber defekt. Marode Steckdosen im Zimmer die halb in der Wand hingen. Das Zimmer war ziemlich abgenutzt und seit ewigkeiten nicht mehr aufbereitet worden, z.b. Fleckige wände, abgenutzte stühle und tische usw. Am zweiten Tag hatten wir im Bad zwei große Kakerlaken
Stayed 5 nights in Mar 2026
Verified

4/10 Poor

Drey

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
1-2 bars of service. Could have been better.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

John ho

Liked: Cleanliness, staff & service
yes
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Veronique

Disliked: Cleanliness, property conditions & facilities
J’ai même pas osé rester je suis parti après 30 minutes. Je ne me sentais pas en sécurité personne ne m’a dirigé vers la chambre l’odeur de moisi etait insupportable tout etait sale et je n’exagère pas n’allez pas labas et je ne suis généralement pas difficile donc fier vous à moi.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

YASUAKI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルが存在していない
Stayed 3 nights in Dec 2023
Verified

8/10 Good

YOSHINORI

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Vinay

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Olivier

Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Arvinder

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024