4/10 Buruk
Erick
Bepergian bersama keluarga
23 Jul 2025
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
As a club member of Holiday Inn, I chose this location for a quick overnight stop on our way back to Canada after a long road trip. I had stayed at other Holiday Inn Express hotels throughout the journey, all of which offered much better experiences. Sadly, this particular location was a major letdown, we noticed the hotel looked outdated and neglected. The entire property is clearly in need of significant renovations. When we entered our room, we were immediately hit with a strong, unpleasant odor — a mix of humidity and old furniture. It was the kind of smell that lingers and makes you uncomfortable staying in the space.
Cleanliness was a major issue. The room had clearly not been properly cleaned. Dust was visible on surfaces. We weren’t the only ones having issues; another family on our floor told us their room was even worse and advised us to check everything before unpacking. They ended up asking for a room change. Breakfast the next morning continued the disappointing trend. The juice machine was broken, and there was no orange juice available. The pancake machine,one of the highlights at other Holiday Inn Express locations was out of service, with a filthy belt that clearly hadn’t been cleaned or maintained in a long time. When we went for coffee, it tasted burnt and old. Most of the chairs and tables were scratched, damaged, or wobbly. In short, this hotel did not deliver the quality or comfort you expect from the Holiday Inn 3-star, felt more like a 1- to 2-star
Erick
Menginap 1 malam pada bulan Juli 2025
