Residences in Hartlepool

"We stayed one night. The hotel was very clean. The staff were very helpful. Only a short ride by taxi or bus into the town centre. Would stay here again. "

"Clean rooms staff so helpful breakfast was excellent with plenty of choice. Lovely calming atmosphere in the bar . Will definitely be going back in the future."

"Friendly staff lovely breakfast "

"Room serviced every day to a good standard. Evening meals where good and the roast dinner was great value and very nice .Breakfast not included if not booked direct so was a bit of a surprise and £12.50 extra seems a bit steep when a short drive up the road is cafe 22 where a full English is only £5.50"

"Lovely quiet location and great rooms"

" Arrived a little earlier than check in and didn’t expect room to be ready but did expect to be able to get a drink but bar closed….it was 2pm on a Saturday afternoon!!! Disappointing. Hotel in great location and breakfast was great."

"The hotel is very clean and well looked after the staff were very helpful and friendly and it is a beautiful view of the beach if you get a sea view room."

"Front of house staff were extremely helpful."

"Beautiful property. Pulling in the drive is stunning. The interior is well decorated. The building itself is obviously older and it shows in certain areas: the toilet was unreliable, small cracks, bit of discolouration on tiles, and the pool floor isn’t sealed well so it has bumps and bounces. The room we booked for a family was perfect. The separation wall made the room feel much bigger and the kids loved having their own space. The TV selection was very basic and the TVs themselves were very slow. The staff were all wonderful and very helpful. I did have to ask a lot of questions as some information wasn’t given initially but it wasn’t too inconvenient. The swim times for children was a bit annoying because we had to plan our day around it but I understand why they’re in place. We just would have liked a bit more freedom to choose when we wanted to go rather than set times. The bed we had wasn’t super comfortable, the mattress slanted on the edge. The pillows desperately need an update. They were very flat and offered no support. However the kids single beds were comfortable for them. The restaurant menu looked good but was expensive so we chose to eat elsewhere. Except for dessert which we did get through room service. The sticky toffee pudding was top 3 best we ever had. The grounds are vast and great for a wander. Overall, good stay. We would stay again as the experience itself outweighed any issues we had."