Cari Hotel di Hartlepool

"Great place to stay.Happy helpful staff. Clean and up to date room. Coffee the way I like it available in the lobby."

"Room tired. Paid for a premium room, at least expected some flannels. Rug next to bed grubby. Cheap coffee sachets that contained 1/2 teaspoon coffee and tasted disgusting. Breakfast: we had to wait 10 mins for a table. Cereal very cheap quality and no fruit left. Delightful staff but not the best hotel we’ve stayed in !"

"We have stayed at this hotel many times over the last 8 to 10 years. While it remains a very nice property with polite, helpful staff, we have noticed a gradual decline in certain areas. The evening meals are now very expensive—for instance, a double espresso made from the exact same machine used at breakfast costs £9.90 (September 2026 price). Furthermore, the breakfast quality has slowly but steadily deteriorated compared to six or seven years ago. While we will likely return because of the...

"It is what it is but for the price paid this hotel in central, clean and the staff are all lovely"

"Great Hotel, lovely ladies in reception. Very helpful. They give a sweet treat on arrival which is a nice touch and very yummy Bar nice for drinks/breakfast was good Room clean and comfy plenty of parking bus stop opposite: great if your visiting the uni. only negative was the room was very warm so it was a shame there was no air conditioning"

"Great staff, restaurant and breakfast"

"Great staff"

"Basic double courtyard rooms. Spacious rooms but standard double beds - though from the indentations on the carpet in mine, a Queen or King resided there before. Even so, the base "flat" sheets did not fit the mattress to the head exposing no protector. Total lack of information in my room (27) that was there in our daughter's (25) regarding wifi access and other info. I had to wash a tea cup in my room that had a sticky residue at the bottom of it and clear lip residue around the rim. No mixer...

"Stayed here before the Great North Run, convenient for the A1 and a short drive into Durham. Clean property with helpful staff"

"Great service from the staff very helpful. Lovely breakfast. Great room with view of the river."

"Fantastic place to stay and lovely and clean. Had a problem opening the door and they send a person down to assist me quickly. Lovely place to stay and perfect hot tub too"