Hawaii Island hotel guide. Destination Hotels hotel in Hawaii Island, Hawaii

"Tucked between 2 apartment complexes with NO air conditioning lead to a sleepless night. A group of men/boys returned from the bar/club at 330a and were so loud - boasting and yelling about a fight they got into at the bar/club. Room was okay - desperately needs upgrades. Pool and beach area filled with locals that weren’t very inviting. Security at hotel was helpful and nice. View from room was beautiful but worth what we had to endure thru the night."

"It was a beautiful facility with great amenities and an excellent private Beach. The restaurant on property were excellent, although a little expensive."

"Everything was wonderful especially Frann at the front desk. She was very informative and took her time. "

"Our ocean view room was very spacious. Pools were great."

"Pool and the lagoon and the in house yoga"

"Good central location in Kona."

"It’s a very nice place. The rooms are very nice and comfortable. A resort hotel should be 100% operational. The boats don’t work anymore. The tram only serves two sections of the hotel. The food options are limited and of low quality for the cost. A $50 plate of pasta should never arrive at a table cold. Lunch and dinner options are limited. Paying the price for a meal here should be remembered as amazing, not blah, blah, blah. The breakfast buffet is overpriced. The Luau was a great show, the food was pretty good. Standing in line in the heat for 45 minutes is ridiculous. Elderly people need places to sit in the line. Put some benches along the walkway. The lagoon was amazing. The prices for using water toys is ridiculous. Majority sat unused due to the high cost. Management were very attentive. Carter was especially helpful to address any concerns raised. The staff were very friendly and respectful. "

"When checking into the hotel, they don’t tell you that if your room is in the ocean tower you have to take the tram to the tower to check in. That detail should be mentioned when booking. Instead of waiting in the wrong check in lobby for a while just to be told you have to go somewhere else. The tram also takes forever! 2 tram should be running at the same time so th service is better. The AC in my room didn’t work an I was unable to watch TV because no channels worked."

"Balcony ocean view is the way to go here . Don’t be in a rush with service but everyone very friendly and nice and food good"