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"Very nice and friendly staff. Beautifully kept hotel and room services were great. Location was close by to many restaurants."

"Very clean room. Very friendly front desk staff."

"The hotel was clean, the staff was fantastic, and the amenities were welcomed. A knock is that it could use a refresh, but it didn’t impact my experience."

"The view was great, enjoyed seeing the ocean and all of the wildlife around the resort. The balcony was kinda small, but two of us could sit and enjoy. The distances between the various places was extreme. We had to take the tram, which meant a lot of waiting, but at least they had a tram. The distance to drag your luggage was difficult, to say the least. The staff were all friendly, the lagoon was fun and the food was good. The feeling was over the top as far as how grand it looked. The guests all seemed happy and enjoying."

"Amazing resort. Great location on paradise. Will come back and visit other locations. "

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"Most amazing location and property. Very accommodating and happy staff"

"Amazing experience! Highly recommended this resort!"

"We loved our time at Reeds Bay Hotel. We got an ocean view which helped to keep it comfortable at night considering there is no air conditioning, as most in Hawaii do not have or use air conditioning. We slept well and the staff were all very warm and welcoming. Banyan Drive is beautiful and places you close to all things you would want to do and see in Hilo."