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"I don’t say this about many places I visit, BUT, this is an outstanding place to stay. Never mind the Hyatt down the street, I will take this place every time. This is a really nice house in a really nice gated community, with each very nicely looked after. One of the best vacations I ever had - Thank you."

"I never received access information and had to call upon arrival. Once inside the property the building and unit were extremely difficult to locate and there was no assistance available. The condo was extremely dated and furnishings were in very poor condition. Towels, bedding and furniture very worn. Mattresses and pillows were uncomfortably hard and zero amenities--no facial tissue, paper towels, laundry detergent,or soap in shower. The handsoap and shampoo which were provided were in...

"This is a very nice condo in a good location. The furnishings were as expected. It was unfortunate that the cleaning personnel had left a dirty towel from previous guest hanging on the bathroom door when we arrived. Otherwise it was fairly clean. It was also a minor inconvenience that they were repairing walkways in and out of the unit for our entire stay. But they were doing repairs so that is a plus. We had everything we needed at the unit and Our contact, Michelle, was very helpful and quick...

"The unit, gated community, pool, common areas, and landscaping were absolutely amazing. We truly appreciated that this unit came with the garage and with all of the beach items you could need to enjoy: snorkeling gear, beach towels, ice chests, wagon, beach umbrellas, and beach chairs. The unit itself was very comfortable, very clean, and the kitchen was well appointed. As in a previous review, the carpets are in need of cleaning and/or replacement, but other than that it’s our only critique on...

"I have stayed in the Waikoloa Beach area for years, but first time at The Shores. I was very pleased with the unit which had obviously been updated and was nicely decorated. It was appointed with everything needed for a comfortable stay and then some. We enjoyed walking the beautiful grounds. Pool is lovely. The beds were comfortable, however the big pillows were very lumpy and difficult to sleep on. The carpet in the guest room could use a good cleaning, and we missed an indoor dining...