Search Family-Friendly Hotels in Hayes

"Staff friendly & helpful… Mary at check in was brilliant. "

"From the day we arrived to when we left we'd had the most wonderful stay at The Copthorne Tara Hotel, at the guest relations desk a lovely lady called Jamila took care of our check in and questions , i wear a lanyard showing that i have disabilities and Jamila was so kind , helpful and friendly on more than one occasion , she is really a credit to the hotel. The room was very nice comfy and clean. We had breakfast for 3 mornings which was very good and catered for everyone . " ALL " of the hotel staff were amazing and so helpful and friendly and the added bonus was the hotel was only just over a 20 min walk to The Royal Albert Hall. We also ate in the Bugis Kitchen the food was excellent , plentyful and a good price. I would highly recommend this hotel and can't wait to stay again."

"Excellent"

"Beautiful hotel rooms are so nice and luxurious. The breakfast had a really good variety but it was extremely busy and uncomfortable when there was rude people who had no sense of spatial awareness I found it uncomfortable and had breakfast in my room. Also be aware that the bar area is closed Staff were really good and helpful in every area. "

"The staff were fantastic. "

"Great location but dated rooms. Courteous staff"

"Room, beddings, towels were all very clean. Staff were super polite and front desk were very accommodating with any requests. Together with the absolutely amazing location of the hotel, I cannot ask fo anything more"

"Perfect stay as always. The room was clean and very spacious. The hotel is very central and close to everything. Check-in was lovely, Roshan was so friendly and made us feel so welcome. He made a great start to our holiday. Highly recommend "