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"Very average hotel. It was ok but wouldn’t stay there again. Issues with the room - broken coffee machine, light bulbs missing, no towels. Breakfast was ok but nothing special. Food running out, only one working coffee machine. Loads of dirty uncleaned tables around us. Probably better options in Birmingham city centre"

"Excellent location....close to the train station and Utilita. Spacious clean room, lovely friendly staff. Would stay again! "

"Parking ideal. Plonking new furniture in a room with very shabby decor, woodwork etc. doesn't cut it for me. I booked the double room with shared bathroom however the photos did not represent the room at all, the same photos were used for the double room with private bathroom. I was taken to my room up a very shabby steep staircase."

"A lovely hotel, would recommend it."

"Didnt have breakfast"

"Clean, easy check in and out. Great room service. Room was a bit out of the way and difficult to find at first as was accessed by separate elevator but staff was helpful. A bit odd that bathroom had no door. "

"Atmosphere everywhere in the hotel & casino was vibrant & friendly. It was clean & comfortable. "

"Friendly and attentive staff. Good food and not too expensive. Quiet room and comfy bed. Breakfast coffee not great though. "

"Deluxe Club Double Room very large and comfortable. Always stay at Malmaison when stopping in Birmingham. Hotel very modern and well designed."