Search Hotels Near Heman Park Tennis Center, St. Louis

"Rather than being 100% negative-I will offer suggestions that would have helped improve the experience. Have a garage entrance near the hotel. It was about 2 blocks away with no signage that indicated this was the correct garage. The instructions indicated the garage was across from the Sheraton, but the hotel it is across from is no longer a Sheraton (it took my 3 tries to find the garage). When you get in the garage there wasn't any signage to tell you where to park for the hotel. When you finally get there-put some carts in the hallway to help folks with luggage. The walk to the correct elevator is long and juggling luggage was difficult. Rethink the look of the reception desk. Huge plastic shields with a security guard standing in front do not give any confidence that this is a safe hotel. The front desk is plastered with signs in neon colors telling what you can and can not do. Including one that said "no shoes, no shirt, no service" It doesn't make you think that this is a nice place. Rethink the cheap, uncomfortable and ugly flooring in the rooms. The baseboards were broken and dirty. The towels and bedding were really thin and low quality. Maybe an upgrade there? The pillows had plastic tags clipped inside (!)-I guess so you wouldn't steal them. I cut my ear sleeping on the darn things. Close the doors to the cleaning closets-they are junky and look terrible. I have stayed at the hotel for years and it must be under new management-never again."

"The room was lovely. The staff was congenial. Well done, AC Clayton."

"Clean and Good Costumer services. "

"Wonderful hotel!!"

"Room was clean, soaps shampoo smelled amazing made my order for myself at home. The front desk clerk was really helpful and knowledgeable about the city and had good digestions abs opinions on fun locations with little ones and for adults she was amazing. Breakfast was good just ran out of syrup for waffles but still 10/10 "

"Loved the fire pit and outdoor area."

"Outstanding "

"Very nice stay. Great staff, nice room."

"Excellent staff great service with beautiful amenities with underground parking in the rain. "