Search Hotels Near Hemmens Cultural Center, Elgin

"Very disappointed by this property, which I selected for a few main reasons. First, I was looking for a hotel near the airport with an airport shuttle. I was also wanting a hotel with breakfast. We had a busy weekend ahead, so these were two key details for us. Second, i was traveling with my husband and a friend, so we needed two beds. When we landed, we found that the shuttle had already stopped running. I believe it stops at 8 or 9pm which was disappointing. Being that the hotel offered a shuttle, I was surprised to find it was over 20 minutes from the airport. When we finally arrive at the hotel from the airport, we’re told we’ll be in a room with a king bed and a pull out couch. I requested the 2 queen room, as we had booked, but was told they were sold out. We get up to the room, and the pull out is a tiny twin size mattress. Thankfully there were 3 of us in the room because the mattress would certainly not fit more than 1 person. The last disappointment out of this hotel was that while breakfast is offered, it is not complimentary. As such, the entire visit left us disappointed. Other disappointments aside (which a little more research on my end would have probably revealed), I certainly should have gotten the room I booked and I should have been compensated for their error in overbooking the 2 queen rooms. The 1 king and a TWIN pullout was not comparable, nor what I paid for, but no compensation was offered - not even an apology. "

"Great"

"Breakfast was good "

"Our family of four thoroughly enjoyed our stay. The room was comfortable, well-appointed, and inviting. We especially appreciated the pool and jacuzzi, though we would have preferred the pool to be slightly warmer. Breakfast was excellent, offering a wide variety of options. The staff provided outstanding service throughout our visit."

"Breakkfast was the same each day. Parking was okay. Their fire alarm went off twice during the night."

"April 2026: Hotel is under renovation, not a major disruption to our stay, however just be aware. The hotel is definitely in need of a renovation as the rooms are getting dated. Our late night check-in went extremely well and the individual working the desk was very accommodating. Unfortunately, the breakfast buffet was expensive ($18.95/person), poorly maintained, poor quality and definitely not worth $18.95. Very disappointing. Overall, a good, quality hotel; however, the quality of level I would expect a Doubletree."

"This place was so good "

"The room was clean, I was thankfully able to check in early! The breakfast wasn’t the best (meaning freshness) but that’s ok. There’s a lot around to do, the staff was kind except for one lady but I do not know her name unfortunately. I would stay again!"

"The hotel was overall okay. It appeared clean and well-maintained, and the check-in and check-out process was very fast and efficient, which I appreciated. However, there was a noticeable and somewhat unpleasant smell in the corridors, likely from the cleaning detergent. While cleanliness is important, the strong odor made the experience slightly less comfortable."